Pamela Cruz
San Jose,CA
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
COMFORT AIR HVAC INC
06.2021 - Current
- Edited documents to improve accuracy of language, flow, and readability.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Tax Preparer
TORO TAXES
09.2018 - 06.2021
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Utilized tax software to prepare returns and meet deadlines.
- Maximized client refunds with diligent identification of applicable deductions and credits.
Sales Apprentice
Martha's Jewelry
02.2017 - 12.2020
- Prioritize helping costumers over completing any other task at the store
- Answered customers questions about sizing,accessories and merchandise care.
- Stocked merchandise , clearly labeling items and arranging according to size and color.
Education
No Degree - Business Administration
De Anza College
Cupertino, CA2020
No Degree - Tax Preparer
GOLDEN STATE TAX TRAINING INSTITUTE
2019
High School Diploma -
Yerba Buena High School
05.2017
Skills
- Calendar Management
- Office Management
- Administrative Support
- Business Administration
- Bookkeeping
- Processing expenses
- Customer Engagement
- Payroll Administration
- Typing 40 words per minute
- Computer Skills
- Payroll
- ADP expertise
Accomplishments
- Achieved Effectiveness and organization by completing my job with accuracy and efficiency.
Certification
- Certified Tax Preparer
Read, and hear music
In my free time I like to read. Love spending quality time with my son , husband and dog Bruno.
Love to travel and get to know different cultures , music, history.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Office Administrator
COMFORT AIR HVAC INC
06.2021 - Current
Tax Preparer
TORO TAXES
09.2018 - 06.2021
Sales Apprentice
Martha's Jewelry
02.2017 - 12.2020
No Degree - Business Administration
De Anza College
No Degree - Tax Preparer
GOLDEN STATE TAX TRAINING INSTITUTE
High School Diploma -
Yerba Buena High School
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