Pamela Cuevas
El Paso,TX
Summary
Proven Sales Specialist with a track record of exceeding sales targets by leveraging exceptional relationship-building and sales expertise. At Lowes Home Improvement, I not only boosted customer satisfaction through tailored recommendations but also implemented CRM tools to optimize follow-up, enhancing revenue potential. Skilled in client relations and performance tracking, I consistently drive growth and foster strong customer loyalty.
Overview
8
8
years of professional experience
Work History
Sales Specialist
Lowes Home Improvement Stores
03.2021 - Current
- Built a strong rapport with customers through consistent and effective communication by recommending project needs and upselling.
- Educate customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Gained customer trust and loyalty by demonstrating and including a compelling and persuasive approach while maintaining a composed professional demeanor.
Shift Leader
Taco Cabana
06.2016 - 03.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Increased sales with introduction of promotional strategies that attracted more customers.
Education
Bachelor - Finance
The University of Texas At El Paso
El Paso, TXSkills
- Relationship building
- Customer service and care
- Upselling and cross selling
- Sales expertise
- Performance tracking
- Creative solutions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Specialist
Lowes Home Improvement Stores
03.2021 - Current
Shift Leader
Taco Cabana
06.2016 - 03.2021
Bachelor - Finance
The University of Texas At El Paso
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