Pamela Cuevas
El Paso,TX
Overview
9
9
years of professional experience
Work History
Sales Specialist
Lowes Home Improvement
02.2024 - 01.2025
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
Fulfillment Lead
Lowes Home Improvement
10.2022 - 02.2024
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Implemented performance metrics to track individual progress and identify areas for improvement within the team.
- Monitored employee work hours and managed schedules to maintain adequate staffing levels while controlling overtime costs.
Head Cashier
Lowes Home Improvement
03.2021 - 10.2021
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
Manager
Taco Cabana
06.2016 - 03.2021
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
BBA - Finance
The University of Texas At El Paso
El Paso, TX05-2027
Languages
Spanish
Native or Bilingual
Timeline
Sales Specialist
Lowes Home Improvement
02.2024 - 01.2025
Fulfillment Lead
Lowes Home Improvement
10.2022 - 02.2024
Head Cashier
Lowes Home Improvement
03.2021 - 10.2021
Manager
Taco Cabana
06.2016 - 03.2021
BBA - Finance
The University of Texas At El Paso