Pamela Curiel Paulino
Copperas Cove,TX
Summary
Dynamic Senior Personal Banker with expertise in relationship management, customer service, and loan origination. Proven ability to enhance client satisfaction and drive sales growth through tailored financial solutions.
Overview
4
4
years of professional experience
Work History
Senior Personal Banker
First National Bank Texas
Copperas Cove, TX
01.2026 - Current
- Managed customer accounts, ensuring compliance with bank policies and regulations.
- Provided tailored financial solutions to enhance client satisfaction and retention rates.
- Led training sessions for junior bankers, improving team performance and knowledge base.
- Analyzed client financial needs to recommend appropriate products and services effectively.
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise.
- Participated in community outreach events to promote the bank''s brand and foster local business partnerships.
- Promoted financial products by maintaining excellent service offering knowledge.
Salesperson
Ocean Food Depot
Newark, NJ
06.2025 - 09.2025
- Developed strong customer relationships, enhancing repeat business and customer loyalty.
- Provided product knowledge and recommendations, increasing sales through effective upselling techniques.
- Maintained accurate inventory records, ensuring stock availability for timely customer service.
- Collaborated with team members to create effective merchandising displays that attracted customers.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Head Cashier
Seabra Foods
Newark, NJ
01.2022 - 06.2025
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored team members on cash handling procedures and customer service standards.
- Implemented inventory control measures to minimize discrepancies during cash reconciliation.
- Ensured compliance with company policies regarding financial transactions and cash management.
- Managed scheduling of cashier staff to optimize coverage during peak hours.
- Managed daily cash reconciliations, identifying discrepancies and implementing corrective measures promptly.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Colegio Nunez De Leon
Santiago , Dominican Republic07.2020
Skills
- Relationship management
- Loan origination
- Portfolio management
- Customer service
- Verbal and written communication
- Cash handling
- Banking policies and procedures
- Sales growth
- Multitasking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Senior Personal Banker
First National Bank Texas
01.2026 - Current
Salesperson
Ocean Food Depot
06.2025 - 09.2025
Head Cashier
Seabra Foods
01.2022 - 06.2025
High School Diploma -
Colegio Nunez De Leon