Pamela Donbeck
Gloversville,NY
Summary
Proven Medical Assistant with a track record of enhancing patient care and clinic efficiency at Nathan Littauer Primary Care. Skilled in HIPAA compliance and patient-focused care, excelling in procedure assistance and fostering trust through exceptional communication. Demonstrated success in improving patient satisfaction and streamlining care coordination. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Nathan Littauer Primary Care
01.2007 - 02.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Associate of Science - Medical Assistant
Branford Hall Institute
Albany, NY06.2006
Associate of Applied Science - Medical Secretary
Fulton Montgomery Community College
Johnstown, NY05.1982
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Patient-focused care
Reliable team player
Procedure Assistance
CPR
Medical Procedures
Patient Care Coordination
Anatomy and Physiology Knowledge
Timeline
Medical Assistant
Nathan Littauer Primary Care
01.2007 - 02.2021
Associate of Science - Medical Assistant
Branford Hall Institute
Associate of Applied Science - Medical Secretary
Fulton Montgomery Community College
Similar Profiles
Kerry JonesKerry Jones
Medical Office Coordinator at Nathan Littauer Primary CareMedical Office Coordinator at Nathan Littauer Primary Care
Meegan GoodmanMeegan Goodman
Network Practice Manager/Med Staff Recruitment at Nathan Littauer Hospital Primary/Specialty CareNetwork Practice Manager/Med Staff Recruitment at Nathan Littauer Hospital Primary/Specialty Care
Kelly LawrenceKelly Lawrence
Phlebotomist at Nathan Littauer HospitalPhlebotomist at Nathan Littauer Hospital