Pamela Grob
Ronkonkoma,NY
Summary
Results-driven and dedicated payroll professional with 20+ years of experience. Possesses thorough understanding of payroll regulations and practices as well as communication, multi-tasking and organizational skills. Proficient in Sales Force, TAS and Microsoft Office.
Overview
24
24
years of professional experience
Work History
Payroll Coordinator
Elecnor Hawkeye
Hauppauge, NY
11.2022 - Current
- Maintained employee records in payroll system, enhancing data accuracy and accessibility.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.
- Maintained confidentiality of sensitive employee information by adhering to strict data protection policies and procedures.
- Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Provided customer service to employees regarding payroll inquiries and issues.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Enrollment Specialist, Conversion
PrimePay LLC
Ronkonkoma, NY
11.2016 - 09.2022
- Managed enrollment processes to ensure compliance with regulations and company policies.
- Collaborated with cross-functional teams to enhance customer experience during the enrollment journey.
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Adapted to changing regulations, ensuring all enrollment procedures remained compliant with updated policies.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
Senior Payroll Specialist
PrimePay LLC
Ronkonkoma, NY
11.2001 - 11.2016
- Managed end-to-end payroll processing for diverse client portfolios, ensuring accuracy and compliance with regulations.
- Mentored junior payroll staff, providing guidance on best practices and complex payroll scenarios.
- Conducted audits of payroll data to ensure accuracy and adherence to company policies and standards.
- Adjusted tax withholdings according to employee requests while adhering to federal regulations thus avoiding penalties or fines.
- Ensured compliance with federal and state regulations by staying current on tax laws and filing requirements.
- Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
- Played a crucial role in payroll system migration projects, contributing to the seamless transition of employee data and minimization of payroll-related issues.
- Resolved employee pay discrepancies swiftly and professionally, maintaining positive relationships with staff members.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Coordinated resolution of payroll discrepancies.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee expectations.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Processed manual checks for employees in accordance with company policies.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Tracked employee vacation, sick and personal time.
- Maintained confidentiality of employee records and payroll information.
- Updated employee files with new details such as changes in address or salary levels.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Resolved payroll discrepancies quickly and successfully.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Education
High School Diploma -
Skills
- Bi-weekly payroll processing
- Data entry
- Recordkeeping skills
- Payroll processing
- Payroll auditing
- Documentation requirements
- Due diligence
- Recordkeeping requirements
- Compliance
- Tax compliance
- Multi-state payroll
- Coordinating W2s
- Garnishment processing
- New hire processing
- Processing wage withholding orders
- Federal and state tax regulations
- Payroll reviews
- New employee processing
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving abilities
Timeline
Payroll Coordinator
Elecnor Hawkeye
11.2022 - Current
Enrollment Specialist, Conversion
PrimePay LLC
11.2016 - 09.2022
Senior Payroll Specialist
PrimePay LLC
11.2001 - 11.2016