Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Hadley

Milwaukee,OR

Summary

Calm and patient professional with a versatile background in education and crisis intervention. Known for complex problem-solving and effective conflict resolution, ready to support diverse learners and improve educational outcomes through tailored interventions.

Overview

1
1
Certification

Work History

Teaching Assistant

Portland Public Schools
Portland, OR
  • Assisted lead teacher in lesson planning and classroom management.
  • Supported students with individualized learning strategies and interventions.
  • Facilitated small group instruction to enhance student engagement.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Receptionist

D & D Door, Inc
Portland, OR
  • Greeted and directed visitors, ensuring a welcoming atmosphere.
  • Managed multi-line phone system, efficiently routing calls to appropriate departments
  • Assisted in processing incoming and outgoing mail, ensuring timely delivery.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.

Crisis Intervention Counselor

TIP, Trauma Intervention Program
Portland OR
  • Provided immediate emotional support to individuals in crisis situations.
  • Increased community awareness of mental health resources by organizing and participating in outreach events.
  • Connected clients to necessary social services, facilitating positive long-term outcomes beyond immediate crises.
  • Collaborated with local agencies for resource referrals and follow-up services.
  • Documented interactions and outcomes to ensure accurate case management records.

Education

Bachelor of Science - History/Education

Portland State University
Portland, Oregon, OR

Skills

  • Positive attitude
  • Computer skills
  • Relationship building
  • Calm and patient demeanor
  • Complex Problem-solving
  • Effective communication
  • Individual student assistance
  • Lesson planning
  • Conflict resolution
  • Nonviolent crisis intervention

Certification

  • FEMA Certifications in Emergency Management
  • Advanced Critical Stress Debriefing TIP Academy

Timeline

Teaching Assistant

Portland Public Schools

Receptionist

D & D Door, Inc

Crisis Intervention Counselor

TIP, Trauma Intervention Program

Bachelor of Science - History/Education

Portland State University