Pamela Hall
Garden Grove,CA
Overview
27
27
years of professional experience
Work History
Claim Advocate
Eberl Claim Service/Bamboo Insurance
10.2021 - Current
- Complete investigation including coordination of C&O experts.
- Determine and coordinate when SIU involvement is needed.
- Evaluate settlement alternatives by identifying subrogation and salvage opportunities.
- Evaluate and determine coverage.
- Participate in EUO round tables and meetings with the legal team.
- Obtain agreed-upon scope of work with contractors and public adjusters.
Claims Specialist
Pacific Specialty Insurance
06.2015 - 10.2021
- Complete investigation including coordination of C&O experts.
- Determine and coordinate when SIU involvement is needed.
- Evaluate settlement alternatives by identifying subrogation and salvage opportunities.
- Evaluate and determine coverage.
- Participate in EUO round tables and meetings with the legal team.
- Obtain agreed-upon scope of work with contractors and public adjusters.
Claims Specialist 2
Liberty Mutual
11.2014 - 10.2021
- Reviewed, analyzed, and processed routine claims.
- Verified and investigated coverage.
- Adjusted claims within assigned authority limits and consistent with policy and legal requirements.
- Ensured the delivery of quality service to customers while protecting the assets of the company.
Income Tax Preparer - Seasonal
H&R Block
Stanton, CA
01.2000 - 01.2010
- Company Overview: Stanton, CA
- Tax Consultant
- Business & Personal Federal & State Income tax returns.
- Audit previous years to ensure accuracy.
- Stanton, CA
Claims Specialist 1
Safeco Insurance
05.2002 - 11.2014
- Set up and review claims in the software tracking system.
- Wrote/revised description of loss.
- Assessed policy coverage and notify insureds of possible issues.
- Set reserves to accurately identify risks associated with claims.
- Conducted investigations documenting subrogation potential and evaluated claims for fraud.
- Assessed claims and conducted negotiations within the limit’s authority.
Recovery Management Representative
Safeco Insurance
06.2000 - 04.2002
- Validated and or/ conducted direct front-line investigation.
- Determined liability.
- Directed preservation of evidence.
- Confirmed subrogation potential and maximized fair recoveries by negotiating and settling subrogated claims.
- Worked with underwriting and risk management regarding potential hazards of risks found during the claims handling process.
Medpay Claims Representative
Safeco Insurance
08.1998 - 05.2000
- Negotiate claims to a conclusion for claims limited in requirements for investigation of coverage, liability, injuries, and damages.
Timeline
Claim Advocate
Eberl Claim Service/Bamboo Insurance
10.2021 - Current
Claims Specialist
Pacific Specialty Insurance
06.2015 - 10.2021
Claims Specialist 2
Liberty Mutual
11.2014 - 10.2021
Claims Specialist 1
Safeco Insurance
05.2002 - 11.2014
Recovery Management Representative
Safeco Insurance
06.2000 - 04.2002
Income Tax Preparer - Seasonal
H&R Block
01.2000 - 01.2010
Medpay Claims Representative
Safeco Insurance
08.1998 - 05.2000