Pamela Hester

Reviewed Gardens and proposed and designed changes.

• Conducted classes on selection and maintenance of various plants and seasons.
• Put together teams for installation of plants and irrigation.

• Worked one-on-one with clients to improve [Type] specifications.
• Assisted development staff with drafting project plans, advising personnel on milestone planning.
• Assessed business requirements to create focused solutions.

• Outlined work plans, determined resources, wrote timelines, and project scope determination.
• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
• Communicated project plans and progress to key stakeholders and project contributors.
• Quality Assurance Tested POS devices
• 
  

• Completed in-depth usability testing on Windows PC, and Tandem Computer Security Software system.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Documented testing procedures for developers and future testing use.
• Kept scripts and test cases updated with current requirements.
• Authored and maintained well-organized, efficient and successful manual and automated test cases.

• Produced Bankcard Financial Income statements
• Enhanced ATM interfaces to promote better functionality for users.
• Evaluated customer needs and feedback to drive product and service improvements.
• Produced banking policy displays in Branch and ATM
• Conducted system analysis and implementation to maintain and improve computer systems.
• Optimized core processes to improve business performance and operational agility.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Created and managed project plans, timelines and budgets.

• Developed financial projections and forecasts to guide investment decisions.
• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.