Pamela Jarvis
West Palm Beach,FL
Summary
Experienced professional with a proven track record of leveraging strong analytical and problem-solving skills in a collaborative team setting. Proficient in software troubleshooting and data analysis, specializing in enhancing system performance and efficiency. Skilled in supporting integrations with various hospital applications, including nurse call systems, CMI, and other integrated platforms within EHR systems like MEDITECH MAGIC 5.7.6 and Expanse.
Overview
15
15
year of professional experience
Work History
Application Analyst II
HCA Healthcare EFL Integration Applications
- Assist in multi-facility implementation initiatives
- Provides support by working with enterprise and facility resources as an application SME to resolve service desk tickets for assigned applications or responsibilities with an increased responsibility
- Collaborates with enterprise, division, and facility resources to monitor, and facilitate new application testing and implementation
- Proactively leads and conducts facility rounding to ensure support needs are met, interactions documented, and issues escalated
- Helps to implement action plans based on application data and reports
- May perform application audits based on policies and procedures
- Partners with teams across divisions and enterprise to develop best practices, track trends, share expertise, and improve application efficiency with an increased responsibility over junior analysts
- Promotes system security and patient confidentiality and helps ensure compliance
EHR Analyst II
HCA Healthcare EFL Clinical Applications
Client Support Services
HCA Healthcare
Nashville, TN
Clinical Education Specialist
PHILIPS HEALTHCARE
Bothell, WA
Radiologic Technologist Contractor
Multiple Locations
Radiologic Technologist/Supervisor
Huntsville Hospital
Huntsville, AL
Senior Application Analyst
HCA Healthcare EFL Integration Applications
06.2024 - Current
- Supports team, division, and multiple facilities as a key IT resource for application implementation and support with greater responsibility than analyst’s junior to the role
- Knows and applies the fundamental concepts and principles gained through experience to solve a range of advanced/complex problems
- Considered the Subject Matter Expert (SME) for key applications as assigned
- Leads or facilitates multi-facility application implementation initiatives
- Provides support by working with enterprise and facility resources as an application SME to resolve service desk incident tickets with an increased responsibility over analyst’s junior to the role
- Participates in on call rotation and/or after hours support as needed
- Collaborates with enterprise, division and/or facility resources to monitor and facilitate new application testing and implementation with an increased responsibility over analyst’s junior to the role
- Works with division and facility resources to develop policies and procedures, develop best practices and deliver training as needed
- Leads process improvement efforts to streamline efficiency that require greater accountability than analyst’s junior to the role
- Collaborates with division and facility leaders to actively promote and support a broad range of division application standardization, utilization, integration, and optimization efforts
- Proactively leads and conducts facility rounding to ensure support needs are met, interactions documented, and issues escalated as needed.
- Leads and mentors’ junior analysts in service management operational policies and best practices, contributing to enterprise and IT service management goals.
- Assists the manager in development of business cases for new solutions as assigned.
- Analyzes and creates action plans based on application data and reports
- May perform application audits based on policies and procedures
- Partners with teams across divisions and enterprise to develop best practices, track trends, share technical expertise, and improve application efficiency with an increased responsibility over analyst’s junior to the role
- Promotes system security and patient confidentiality and helps ensure compliance
Education
Radiologic Technologist -
Huntsville Hospital School of Radiologic Technology
Huntsville, ALRegistered Radiologic Technologist - undefined
American Registry of Radiologic Technologist (ARRT)
BBA - Business Administration and Management
Western Governors University
Skills
- Critical Thinking
- Problem-solving
- Leadership
- Clinical operations and process understanding
- Understand pertinent accreditation guidelines, such as JCAHO
- Ability to establish and build strong relationships across a broad range of personality types
- Ability to communicate effectively with clinical and information technology personnel verbally and in writing
- Excellent leadership and teaching abilities
- Advanced computer skills
- Proficient in various programming and clinical application reporting tools
- Incident management
- Application integration
- Customer support
Affiliations
- Board of Directors
- Love Helps, Inc.
- Nashville, TN
Timeline
Senior Application Analyst
HCA Healthcare EFL Integration Applications
06.2024 - Current
Application Analyst II
HCA Healthcare EFL Integration Applications
EHR Analyst II
HCA Healthcare EFL Clinical Applications
Client Support Services
HCA Healthcare
Clinical Education Specialist
PHILIPS HEALTHCARE
Radiologic Technologist Contractor
Multiple Locations
Radiologic Technologist/Supervisor
Huntsville Hospital
Registered Radiologic Technologist - undefined
American Registry of Radiologic Technologist (ARRT)
BBA - Business Administration and Management
Western Governors University
Radiologic Technologist -
Huntsville Hospital School of Radiologic Technology