Pamela LaLande
144 Harvey, Doylestown, ,PA, 18901
Summary
Proactive and results-driven professional with extensive experience in emergency preparedness, public communication, and policy implementation. Adept at coordinating emergency response efforts, analyzing complex regulatory frameworks, and engaging with diverse stakeholders to enhance community preparedness. Recognized for leadership in high-pressure environments and a commitment to public service.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Consular Officer
U.S. Department of State
01.2010 - 01.2023
- Provided expert guidance to the public during emergencies and daily situations, simplifying complex regulatory frameworks to ensure authoritative clarity, confidence, and safety.
- Built strategic relationships with outside counterparts to strengthen cooperative efforts on critical binational issues.
- Managed sensitive casework with discretion, applying critical thinking to assess risks and implement appropriate, timely responses.
- Revamped processes to drive regulatory compliance, enhance accuracy, and mitigate risk across operations.
- Advised senior leadership on regulatory matters, delivering actionable recommendations to improve operational resilience and policy effectiveness.
Communications/Educator
Public & Private Institutions
01.1990 - 01.2023
- Designed and delivered crisis management training for new officers at Post, incorporating simulations and interactive teaching methods.
- Created and delivered engaging lessons on government, international relations, and public policy, equipping audiences with the critical knowledge to navigate complex global issues and make informed decisions in times of crisis.
- Spearheaded the planning and execution of high-visibility public forums, ensuring seamless communication, stakeholder engagement.
Education
MA - International Relations/Biopolitics
Northern Illinois University
DeKalb, IL01.1990
Teaching Certification -
Hillsborough Community College
Tampa, FL01.2017
BA - Spanish (Business/Translation)
Northern Illinois University
DeKalb, IL01.1987
Skills
- Emergency Preparedness
- Public Communication & Community Outreach (in-person, radio, social media)
- Strategic Planning
- Regulatory Compliance Expertise
- Fluent in Spanish
Certification
- Emergency Management & Crisis Response
- Public Communication Strategies
- Fraud Management
Leadership And Community Engagement
- League of Women Voters, Education/Outreach Committee Member
- Ann Silverman Clinic, Doylestown Hospital, Interpreter
- Salem Church, Music & Worship Committee Co-Chair
- Bucks County Choral Society, Choir member
Awards And Commendations
- Meritorious Honor awards, Department of State, 2012, 2023
- Employee-of-the-Quarter, US Consulate Merida, Mexico, for work on an international child abduction case.
Timeline
Consular Officer
U.S. Department of State
01.2010 - 01.2023
Communications/Educator
Public & Private Institutions
01.1990 - 01.2023
BA - Spanish (Business/Translation)
Northern Illinois University
- Emergency Management & Crisis Response
- Public Communication Strategies
- Fraud Management
MA - International Relations/Biopolitics
Northern Illinois University
Teaching Certification -
Hillsborough Community College
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