Summary
Work History
Education
Skills
Languages
Timeline
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PAMELA LUKAJ

New Rochelle,NY

Summary

Results-driven retail professional with 7 years of experience in the fashion industry, including leadership experience as Assistant Store Manager at Guess Italia in Milan. Strong expertise in luxury customer service, sales performance, client development, and store operations. Passionate about delivering premium shopping experiences and building long-term client relationships.

Work History

Sales Associate

Guess Italia

Guess Italia - Milan, Italy

Sales Associate / Assistant Store Manager

  • 7 years of progressive experience in fashion retail
  • Promoted to Assistant Store Manager after strong sales performance
  • Supported daily store operations and team leadership
  • Delivered high-level, personalized customer service in a premium retail environment
  • Built and maintained long-term client relationships, increasing customer loyalty
  • Consistently contributed to achieving and exceeding sales targets
  • Assisted with visual merchandising and store presentation standards

• Trained and suppor new team members

Education

Vocational High School – Italy -

Fondazione Luigi Clerici
Milano

Skills

  • Client relationship management
  • Team support & leadership
  • Customer service excellence
  • Visual merchandising
  • Strong communication skills
  • Sales target achievement

Languages

Italian (native)
Albanian (native)
English (intermediate)

Timeline

Sales Associate

Guess Italia

Vocational High School – Italy -

Fondazione Luigi Clerici