Open To Work
Pamela Madera
Brooklyn,NY
Summary
Detail-oriented administrative and operations professional with 8+ years of experience in high-volume healthcare coordination, intake processing, and client support. Proven ability to manage complex workflows, ensure compliance across Medicaid and private pay systems, and serve as a key liaison between providers, vendors, and internal teams. Strong background in data management, problem resolution, and maintaining efficient day-to-day operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Orders Unit Coordinator
St. Mary's Healthcare System for Children
Uniondale, USA
01.2021 - 03.2026
- Managed high-volume physician order intake and verification, ensuring accurate and timely processing for Medicaid, private pay, and state-funded referrals
- Acted as primary liaison between providers, vendors, and internal teams to resolve intake status issues and documentation discrepancies
- Maintained electronic medical records with a high level of accuracy, ensuring HIPAA compliance and proper documentation handling
- Researched and resolved complex order and record discrepancies to prevent delays in patient care
- Utilized MS Word, Excel, and Outlook to track workflows, manage schedules, and generate operational reports
- Supported daily administrative operations, including data entry, document processing, and coordination of internal communications
Accounts Receivable / Collections Specialist
National Metal Industries
Oceanside, USA
04.2019 - 09.2020
- Managed billing systems and processed invoices using QuickBooks and Excel
- Resolved payment discrepancies by communicating with clients and cross-referencing financial records
- Handled high-volume account inquiries while maintaining accuracy and professionalism
- Generated monthly financial reports and maintained organized documentation for business operations
Administrative Assistant
Apollo Fine Spirits
Freeport, USA
08.2018 - 03.2019
- Managed incoming calls and coordinated communication between sales teams and customers
- Performed daily data entry, maintaining accurate customer and sales records
- Supported accounts receivable processes and internal office operations
E-Commerce Associate
AAB Gourmet Food
Garden City, USA
02.2018 - 04.2018
- Managed order fulfillment across platforms including Amazon and eBay
- Handled customer inquiries and resolved issues related to orders and shipping
- Maintained inventory records and processed orders using UPS, USPS, and FedEx
Education
Associate - Administrative Business Technology
Nassau Community College
High School Diploma -
South Side High School
Skills
- Workflow Coordination
- Intake Processing
- Documentation Management
- Reporting
- HIPAA Compliance
- Medical Records Management
- Medicaid & Private Pay Processing
- Microsoft Excel
- Word
- Outlook
- QuickBooks
- Data Entry Systems
- Problem Solving
- Cross-Functional Communication
- Customer Support
- Organization
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$70000/yr - $95000/yrTimeline
Orders Unit Coordinator
St. Mary's Healthcare System for Children
01.2021 - 03.2026
Accounts Receivable / Collections Specialist
National Metal Industries
04.2019 - 09.2020
Administrative Assistant
Apollo Fine Spirits
08.2018 - 03.2019
E-Commerce Associate
AAB Gourmet Food
02.2018 - 04.2018
Associate - Administrative Business Technology
Nassau Community College
High School Diploma -
South Side High School