Pamela Manzanillo
North Bergen
Summary
Experienced leader, eager to before Licensed social work professional with strong commitment to fostering positive outcomes and enhancing community well-being. My goal is to provide support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrating collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in Training, team work and delivering results, management, crisis intervention, and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Training Manager
Chipotle Mexican Grill
08.2014 - Current
- Hiring team members
- Making weekly schedules to adhere to sales
- Create a culture of continuous learning, fostering an environment of professional growth within the organization.
- Creating a healthy work environment.
- hitting sales goals and customer experience as well as other goals required.
- Deescalating difficult situations
- enforced state and federal laws such as, labor laws.
- training managers and Field leaders for other locations across the state.
- opening other restaurants in the state of NJ.
- editing time cards errors.
- Food safety.
- Inventory.
- Food orders.
Financial Aid Assistant
Passaic County Community Collage
08.2014 - 08.2016
- Contacted families and students by phone, about late payments and account statements.
- Answered phone calls to answer students and parents questions.
- Provided one-on-one counseling sessions for students seeking guidance on how to pay for their college education.
- Mail refunds checks at the end of each semester.
- Help complete Financial aid applications, FAFSA, HESSA.
- help students filing student loans.
- Deescalating difficult situations, when students where not satisfied with not receiving Financial aid.
Education
Bachelor of Social Work -
William Paterson University of New Jersey
Wayne, NJ05-2026
Skills
- Multimedia tools
- sense of urgency
- New hire on-boarding
- Leadership training
- New employee training
- Performance metrics
- Human resources
- Supply control
- Teamwork
- Customer service
- Problem-solving
- Time management
- Employee training
- Conflict resolution
Certification
drug and alcohol certification
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Certified Training Manager
Chipotle Mexican Grill
08.2014 - Current
Financial Aid Assistant
Passaic County Community Collage
08.2014 - 08.2016
Bachelor of Social Work -
William Paterson University of New Jersey
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