Pamela Martin
Pearland,Texas
Summary
Self-motivated professional with extensive secretarial and administrative experience; well-developed written, oral, and interpersonal communication skills that encourage professional development. Strong organizational skills and detailed orientated. Ability to manage, develop, and contribute to multiple projects simultaneously while fostering cohesiveness in a diverse professional business environment.
Overview
17
17
years of professional experience
Work History
Front Desk Administrator
TARGET HOSPITILTY
03.2023 - Current
- Accountable and responsible for maintaining a safety culture (following all SOP’s, JSA’s, policies and procedures) as set out by Target Hospitality
- Greet all incoming guests and employees courteously and professionally
- Check in arrivals utilizing designated systems
- Accept payments and process transactions
- Enter all registration information of guests, process reports, and work with computer programs to collect/record information
- Perform all required filing and data entry as required by manager
- Answer incoming calls in a friendly, pleasant manner
- Receive, check, and re-direct all incoming faxes and electronic mail
- Prepare correspondence for pick up – this to include, packages and mail per postal requirements
- Exceed our guests needs by providing world-class customer service
- Attend safety meetings and participate in Target Hospitality emergency response procedures
- Additional duties may be assigned by supervisor or manager.
Administrative Coordinator
MD ANDERSON CANCER CENTER
09.2006
- Managed and maintained student records
- Assisted with student enrollment and program completion
- Processed training verifications
- Travel and meeting coordination for faculty and students
- Arranged professional development courses for faculty and students
- Responsible for general office inventory and general office duties
- Assisted with projects as requested.
Claims Administrative Support
E-TEAM TEMPORARY
02.2022 - Current
- Verify disability claims processing
- Update and correct claim information
- Train employees as needed.
Administrative Support
ROBERT HALF TEMPORARY SERVICE
01.2021 - 10.2021
- Managed reception front desk
- Processed payments, checks and mail
- Tracked and restocked supplies
- Verify work from home employees time.
Grant Support
ROBERT HALF TEMPORARY SERVICE
10.2020 - 12.2020
- Processed grants for small businesses covid-19 relief
- Contacted applicants to retrieve needed or missing information by home and/or email
- Posted out-going checks.
System Administrative Coordinator
TEXAS STATE ADULT CENTER
11.2019 - 01.2020
- Designed and implemented electronic staff and clients tracking file system
- Provides administrative support and back up for Systems director as needed
- Created user's manual for staff as well as trained 15 in house employees and 8 off site employees via video web
- (This was a personal contract assignment)
Fellowship Coordinator
UT MEDICAL SCHOOL
04.2019 - 09.2019
- Provided administrative oversight for residency and fellowship duties
- Handled inquires, sorting correspondence, setting up electronic and paper files for new and existing residency
- Assisted with resident’s monthly schedules, travel arrangements, scheduling training and workshops
- Verified credentials, notified of renewals and expired state
- Gather information for departmental budgets, balanced monthly Fastcard.
System Administrative Coordinator
TEXAS STATE ADULT CENTER
04.2017 - 07.2018
- Designed and implemented electronic staff and clients tracking file system
- Provides administrative support and back up for Systems director as needed
- Created user's manual for staff as well as trained 20 in house employees and 8 off site employees via video web
- (This was a personal contract assignment)
Sr. Administrative Secretary II
BAYLOR COLLEGE OF MEDICINE
10.2011 - 02.2017
- Provides administrative support and assistance to section head, section administrator, and physician faculty to establish and attain the college’s goals and objectives
- Responsible for compliance with local, state, and federal governmental authorities to issue and maintain physician faculty credentialing and licensing requirements
- Travel and meeting coordination for section head and physician faculty
- Accounts payable document processing via SAP and PeopleSoft, including payments to vendors and reimbursements to employees
- Faculty and administrative staff time entry into SAP
- Supervised and trained administrative staff
- GME chair 2 included coordinating graduation and white coat ceremonies
- Assists with projects as requested
- Maintain department Fast card.
Sr. Administrative Assistant
ARAMARK HEALHCARE
10.2009 - 08.2011
- Provided administrative support and assistance to department district director and two managers
- Received and dispatched medical and AV equipment work orders to in-house and field 8-12 technicians
- Travel and meeting coordination for director, managers and technicians
- Processed personnel time & attendance data for management
- Payroll data submission
- Account supervision and reconciliation
- Responsible for general office duties, including meeting coordination and correspondence preparation
- Contributed to multiple projects simultaneously and assisted with projects as requested.
Administrative Assistant
HARRIS COUNTY HOSPITAL DISTRICT
08.2007 - 08.2009
- Provided administrative support and assistance to site manager, supervisors, and technicians
- Processed and coordinated work requests for onsite and offsite services
- Managed data preparation for six to ten technicians
- Vendor, technician and client liaison
- Prepared vendor quotes and contracts
- Processed personnel time & attendance data
- Payroll data submission
- Conference attendance to conduct office in-services on acquired knowledge
- Assisted with projects as requested.
Education
High School Diploma -
Barbara Jordan High School For Careers
Houston, TexasBusiness
University of Houston – Downtown
Houston, TexasSkills
- Word Processing
- Problem-solving skills
- Customer service focus
- Listening Skills
Core Areas Of Performance
- Credentialing & Licenses Compliance
- Applications: SAP, SRM, PeopleSoft, ISIS, Microsoft Suite
- Accounts Payable Processing
- Database, SharePoint, Graphics
- Project Development & Management
- Microsoft Office Suite
- Grant & Contract Processing
- Organizational Skills
- Attendance Management
- Claim Processing – Medical/Disability
- Office Systems & Procedures/Various Office Equipment
- Filing/Data Entry
- Creative Functional Document Design
- Travel and Event Planning
- Exceptional Graphics Designing
- Time Management /Systems
- Event Planner & Coordinator
- Schedule & Maintain Management Calendar
- Vendor Management & Accounts
- Customer Service
Timeline
Front Desk Administrator
TARGET HOSPITILTY
03.2023 - Current
Claims Administrative Support
E-TEAM TEMPORARY
02.2022 - Current
Administrative Support
ROBERT HALF TEMPORARY SERVICE
01.2021 - 10.2021
Grant Support
ROBERT HALF TEMPORARY SERVICE
10.2020 - 12.2020
System Administrative Coordinator
TEXAS STATE ADULT CENTER
11.2019 - 01.2020
Fellowship Coordinator
UT MEDICAL SCHOOL
04.2019 - 09.2019
System Administrative Coordinator
TEXAS STATE ADULT CENTER
04.2017 - 07.2018
Sr. Administrative Secretary II
BAYLOR COLLEGE OF MEDICINE
10.2011 - 02.2017
Sr. Administrative Assistant
ARAMARK HEALHCARE
10.2009 - 08.2011
Administrative Assistant
HARRIS COUNTY HOSPITAL DISTRICT
08.2007 - 08.2009
Administrative Coordinator
MD ANDERSON CANCER CENTER
09.2006
High School Diploma -
Barbara Jordan High School For Careers
Business
University of Houston – Downtown
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