Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Postmaster
United States Post Office
Diamond Springs, CA
04.2000 - 05.2024
Organized mail sorting operations to ensure timely delivery.
Responded to customer inquiries regarding postal services, pricing, and package tracking.
Balanced cash drawers at the end of each shift.
Resolved customer complaints in an efficient manner while providing excellent customer service.
Prepared reports on operational activities for upper management review.
Provided support during peak times such as holidays or special events requiring additional staffing resources.
Maintained financial records, including budgets, expenditures, and income.
Performed daily opening and closing procedures of the post office.
Monitored staff member adherence with regulations and procedures.
Education
Associate of Arts - General Studies
Diablo Valley College
05-1997
Some College (No Degree) - Liberal Arts And General Studies
Chapman University
Skills
Customer-Oriented
Mail distribution
Distributing mail
Incoming mail procedures
Stock control
Postal services knowledge
Policy compliance
Workload Management
Timeline
Postmaster
United States Post Office
04.2000 - 05.2024
Associate of Arts - General Studies
Diablo Valley College
Some College (No Degree) - Liberal Arts And General Studies