Pamela Mills
Abilene,TX
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Experienced buyer with expertise in generating purchase orders, negotiating with suppliers, and maintaining accurate records. Proven ability to identify alternative sources of supply and develop strong relationships with vendors.
Overview
26
26
years of professional experience
Work History
Customer Service Representative
HEB
10.2023 - 05.2024
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Buyer
Tige Boats
08.2020 - 01.2023
- Generated purchase orders and maintained accurate records of all procurement transactions.
- Negotiated and finalized purchase orders with suppliers, ensuring best quality, price and delivery terms.
- Identified alternative sources of supply when necessary due to shortages or delayed delivery times.
- Developed strong relationships with vendors to ensure timely completion of projects within budget.
- Created detailed reports on inventory levels, pricing trends, purchasing history and other related data.
- Office equipment proficiency
- Prioritization
- Shipping procedures understanding
- ERP Proficiency
- Managed inventory levels to align with production schedules and minimize excess stock.
Warehouse Worker
Tige Boats
02.2020 - 01.2021
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Trained new employees on safety protocols and operational procedures.
- Streamlined order fulfillment processes to enhance productivity and reduce delays.
- Led initiatives for process improvements that increased overall warehouse efficiency and workflow.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
Agent
American Bail Bond
02.1998 - 10.2013
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Created and maintained filing systems to ensure accurate record keeping.
- Utilized excellent organizational skills to prioritize tasks effectively.
- Delivered quality customer service to staff and customers.
- Managed client accounts, ensuring accurate documentation and timely follow-ups on inquiries.
Education
Vocational Certificate - Welding
Cisco College
Abilene05-2013
High School Diploma -
Eagle Charter Schools
Abilene, TX05.2000
Skills
- Loading and unloading
- Warehouse operations
- Computer proficiency
- Conflict resolution
- Self-motivated and disciplined
- Key holder experience
- Microsoft Office Suite
- Forklift operation
- Multitasking and organization
- Material handling
Timeline
Customer Service Representative
HEB
10.2023 - 05.2024
Buyer
Tige Boats
08.2020 - 01.2023
Warehouse Worker
Tige Boats
02.2020 - 01.2021
Agent
American Bail Bond
02.1998 - 10.2013
Vocational Certificate - Welding
Cisco College
High School Diploma -
Eagle Charter Schools