Summary
Overview
Work History
Education
Skills
Timeline
Intern

PAMELA MINTZ

Customer Service Host
Stone Mountain,Georgia

Summary

Friendly and outgoing Customer Host adept at checking purchases and receipts, providing information to customers and verifying orders. Good interpersonal, communication and conflict resolution skills. Diligent about keeping entry areas neat and clean, hazards removed and electric carts charged. Offering [Number] years of retail experience and a hardworking attitude. Adept at supporting customer service, cashier and floor professionals by going above and beyond to monitor entrances and spot problems early. Well-versed in typical suspicious behaviors.

Overview

10
10
years of professional experience

Work History

Customer Host

Walmart
Stone Mountain, GA
06.2018 - 04.2022
  • Greeted incoming customers and provided directions to different store locations.
  • Monitored incoming and outgoing guests for signs of suspicious behavior.
  • Kept entryways clean, neat and free of hazards such as excess water.
  • Backed up cashiers during busy periods and breaks.

Assistant Manager

Family Dollar
Stone Mountain, GA
03.2015 - 10.2017
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Cook Shift Leader

DEKALB COUNTY JAIL
Decatur, GA
05.2012 - 08.2015
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Education

High School Diploma -

Chamblee HIGH
Chamblee, GA
06.1992

Skills

  • Bag inspections
  • Security support
  • Customer directing

Timeline

Customer Host

Walmart
06.2018 - 04.2022

Assistant Manager

Family Dollar
03.2015 - 10.2017

Cook Shift Leader

DEKALB COUNTY JAIL
05.2012 - 08.2015

High School Diploma -

Chamblee HIGH
PAMELA MINTZCustomer Service Host