Pamela Notarangelo
Yorba Linda,CA
Summary
Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
24
24
years of professional experience
Work History
Salesperson
Nordstrom
04.2010 - 07.2024
- Offered each customer outstanding, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Implemented customer service and telecommunication skills to build lasting relationships.
- Assisted customer from initial contact to closing, with strong attention to detail.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Assisted with brand marketing strategies by planning strategic events within our department.
Department Manager
Nordstrom
01.2001 - 10.2008
- Motivated associates, to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Worked actively with merchandising manager to create sales plans, by analyzing product trends to promote sales growth.
- Managed inventory and receiving operations to maintain optimal stock levels and exceed expected demands.
- Trained and coached employees on practices, procedures, and performance strategies to main a productive work environment.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Created employee schedules based on the needs of the department.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Associate of Science - Business
Riverside Community College
Riverside, United States06.1996
Skills
- Customer Engagement
- Account Management
- Cross-Selling Products and Services
- Customer Care
Accomplishments
- Ranked #1 in Orange County and Los Angeles locations for 2004, 2006.
- Nordstrom President Cup recipient 2005.
- Multiple awards for one day sales events.
Timeline
Salesperson
Nordstrom
04.2010 - 07.2024
Department Manager
Nordstrom
01.2001 - 10.2008
Associate of Science - Business
Riverside Community College
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