Pamela Parrotte

Customer Service Cashier

Winn Dixie Supermarket

12.1999 - 02.2025

Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Developed and managed relationships with customers to increase customer loyalty.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Answered product questions using knowledge of sales and store promotions.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Utilized POS system to handle customer cash and credit card transactions.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Redeemed coupons to discount purchases.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Collaborated with team members to maintain smooth operations during peak hours.
Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
Promoted store loyalty programs to customers to enhance engagement and repeat business.
Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Enhanced customer experience by providing prompt and accurate transactions.
Participated in regular inventory counts, ensuring accuracy in store stock levels.
Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Contributed to achievement of sales targets through suggestive selling techniques.
Enhanced store security by identifying and reporting suspicious activities.
Collaborated with team members to streamline checkout processes, reducing average customer wait time.
Implemented customer feedback system, leading to actionable insights for store improvement.
Managed cash drawer and financial transactions to maintain accurate store accounts.
Monitored inventory at checkout, ensuring high-demand items were always in stock.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Set up new sales displays each week with fresh merchandise.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Conducted inventory counts by adding each item in stock and documenting in computer system.

Summary

Overview

Work History

Customer Service Cashier

Education

GED -

Skills

Accomplishments

Languages

Timeline

Customer Service Cashier

GED -

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