Pamela Saito
Kent,WA
Summary
Highly motivated professional with 12+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
12
12
years of professional experience
Work History
Owner
Five Hooks Seafood
Covington, WA
02.2012 - Current
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Promoted business on social media platforms.
Program Manager
Issaquah Food & Clothing Bank
Issaquah, WA
09.2012 - 05.2018
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Responsible for checking in clients daily and filling specific needs.
- Maintained client database.
- Worked directly with Executive Director to implement programs.
- Verified client documents were current and filled criteria for participation.
- Hired and trained volunteers.
- Communicated with staff and specific concerns or client requests.
Education
Some College (No Degree) -
El Camino College
Torrance, CASkills
- Business Management
- Customer Relations
- Staff Management
- Relationship Building
- Client Service
- Hiring and Staffing
- Verbal and Written Communication
- Operations Management
- Social Media
Languages
Spanish
Professional
Timeline
Program Manager
Issaquah Food & Clothing Bank
09.2012 - 05.2018
Owner
Five Hooks Seafood
02.2012 - Current
Some College (No Degree) -
El Camino College
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