Pamela Spatz

• 2019 Earned an Invitation to the American Association of Equine Practitioners National Conference as one of only 3 Inside Sales Representative to be present at the Conference to meet and great with current and potential customers, Support the Field Team, and place on site orders.
• Increased product awareness by conducting informative outbound calls ,promote specials, create informative documents and power points to share with prospective customers
• Organized educational events in conjunction with the field including Zoom Meetings and Lunch and Learns.
• Developed tailored sales pitches, adapting messaging based on individual client needs and preferences.
• Contact customers and prospects to generate new business to achieve company growth goals.
• Service existing accounts on regular basis to maximize revenue.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Assist with product complaints, returns , payments, and track shipments.

*2011 Inside Sales Representative Of The Year for New York .

• Maintained comprehensive product knowledge to effectively communicate the benefits of pharmaceutical and equipment products to clients.
• Provided exceptional customer service, addressing inquiries promptly and professionally to build lasting relationships with clients.
• Improved client satisfaction by providing timely product information and addressing concerns thoroughly.

• Designated Equine Medicine Specialist
• Developed an Equine focused department, including coordinating with purchasing department to maintain seasonably appropriate supply chain
• Coordinated with Marketing to develop an Equine based focus
• Built a territory bases on knowledge, relationships and continued promotion of existing an new products.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Founder and President of Pueblo Animal Health Services (PAHS)

Created a Non-Profit organization based on volunteerism and donations, that offers free Veterinary Services to the Native American Indian Pueblos throughout the state if New Mexico .

Offer experiences and Continuing Education to recent Veterinary graduates as well as a cultural exchange and opportunity to do "mash" style medicine.

I am the cultural liaison, and site coordinator, as well as responsible for assembling staff and supplies .