Pamela Stephens-Stargle
JAMESTOWN,KY
Summary
Accounts Receivable Clerk specializes in recording financial transactions of generated revenue from products or services rendered. Displays strong analysis and organizational skills. Demonstrated experience calculating, posting and managing accounting figures and financial records.
Overview
23
23
years of professional experience
Work History
Lee's Famous Recipe
Lee's Famous Recipe Chicken
Jamestown, KY
06.2007 - 10.2019
- Submitted cash and check deposits and generated cash receipts to record money received.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reported financial data and updated financial records in ledgers and journals.
- Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Entered figures using 10-key calculator to compute data quickly.
- Completed bi-weekly payroll for company employees.
Customer Service Cashier
Cumberland Lodge
Russell Springs, KY
05.2000 - 03.2007
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Supervisor
Lee's Famous Recipe Chicken
Jamestown, KY
04.1996 - 04.2000
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Analyzed equipment breakdowns using various troubleshooting methods.
Education
GED -
Russell County High School
Russell Springs, KY06.2000
Skills
- Data Entry and 10-Key
- Precision and Accuracy
- Correspondence Writing
- Customer Relations
- Critical Thinking
- Financial Recordkeeping
- Bill Payment and Recordkeeping
- Calculator Usage
Timeline
Lee's Famous Recipe
Lee's Famous Recipe Chicken
06.2007 - 10.2019
Customer Service Cashier
Cumberland Lodge
05.2000 - 03.2007
Supervisor
Lee's Famous Recipe Chicken
04.1996 - 04.2000
GED -
Russell County High School
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