Pamela Storey
Paratransit Driver
Raleigh,NC
Summary
Dedicated Paratransit Driver with Mv Transportation Inc., skilled in wheelchair support and route planning. Enhanced passenger safety and comfort through personalized assistance for special needs individuals. Proven track record of on-time performance and dependable service, ensuring ADA compliance and fostering positive relationships with passengers and team members.
Overview
9
9
years of professional experience
Work History
Paratransit Driver
Mv Transportation Inc.
11.2022 - Current
- Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
- Contributed to a positive work environment through active participation in team meetings, sharing best practices, and offering constructive feedback.
- Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
- Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
Package Delivery Driver
Fed Ex Ground
11.2015 - 06.2022
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Fostered positive working relationships with regular customers.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected load security and checked for damages.
Education
Graduate Certificate - Word Processing
Kee Business College
Newport News, VA02.1987
High School Diploma - General Studies
Northampton County High School
Conway, NC06.1982
Skills
Wheelchair support
Special needs understanding
Route planning
Medical appointments
Dependable and reliable
Mobility assistance
Timeline
Paratransit Driver
Mv Transportation Inc.
11.2022 - Current
Package Delivery Driver
Fed Ex Ground
11.2015 - 06.2022
Graduate Certificate - Word Processing
Kee Business College
High School Diploma - General Studies
Northampton County High School