Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Swain

Hertford,North Carolina

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

23
23
years of professional experience

Work History

Accounts Payable Specialist

US Eye
10.2017 - Current
  • Streamlined accounts payable processes by implementing efficient invoicing and payment tracking systems.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Improved cash flow management by negotiating favorable payment terms with suppliers.
  • Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.

Teller

Joe Lee Company
03.2014 - 10.2017

Customer service

  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Sales

End of Shift Reports

Cashier

  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Scan Manager

Farmer's Food
11.2007 - 03.2014
  • Enhanced overall inventory accuracy by implementing efficient scanning processes and procedures.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained and processed invoices, deposits, and money logs.
  • Streamlined the scanning process for faster product tracking and improved customer satisfaction.
  • Reduced losses due to mismanagement by ensuring accurate data entry during inventory scans.
  • Trained new team members on proper scanning techniques, resulting in increased productivity and fewer errors.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined the checkout process for faster service and improved customer experience.

Bookkeeper

Food Lion
03.2001 - 11.2007
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.
  • Maintained and processed invoices, deposits, and money logs.

Education

High School Diploma -

Liverpool High School
Liverpool, NY
06.1986

Skills

  • Data Inputting
  • Bookkeeping
  • Entry Verification
  • Expense Tracking
  • Invoice Processing
  • Statement Review
  • Quickbooks
  • Account Reconciliation
  • Statement Reconciliation
  • Payment Scheduling
  • Payment Processing
  • Vendor Relations
  • Month-End Closing
  • Electronic Payments

Timeline

Accounts Payable Specialist

US Eye
10.2017 - Current

Teller

Joe Lee Company
03.2014 - 10.2017

Scan Manager

Farmer's Food
11.2007 - 03.2014

Bookkeeper

Food Lion
03.2001 - 11.2007

High School Diploma -

Liverpool High School
Pamela Swain