Pamela Toth
Office Management
Myrtle Beach,SC
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
25
25
years of professional experience
Work History
In Home Caregiver
LTC of south carolina
12.2020 - 12.2025
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Completed entries in log books, journals, and care plans to accurately document and report patient well being.
Tanning Consultant
Ultra Tanning
Myrtle Beach, South Carolina
06.2022 - 06.2023
- Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
- Maintained clean and stocked front counter area.
- Provided aftercare advice for tanning sessions, improving client outcomes and satisfaction.
- Facilitated positive and welcoming atmosphere, making clients feel comfortable and valued during their visits.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
Operations Manager
Emerald Limousine and Town Car LLC
09.2000 - 12.2015
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associates in Finance And Banking
Rockland Community College
Suffern, NY05-1991
High School Diploma -
Pearl River High School
Pearl River, NY06-1985
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
MS office
Customer relationship management
Timeline
Tanning Consultant
Ultra Tanning
06.2022 - 06.2023
In Home Caregiver
LTC of south carolina
12.2020 - 12.2025
Operations Manager
Emerald Limousine and Town Car LLC
09.2000 - 12.2015
Associates in Finance And Banking
Rockland Community College
High School Diploma -
Pearl River High School