Pamela Vega
El Paso,TX
Summary
Dynamic professional with extensive experience at Green Contractors of Texas, excelling in office administration and customer service. Proven ability to maintain confidentiality while managing sensitive information and fostering a welcoming environment. Bilingual in Spanish, I effectively communicate and resolve issues, enhancing client satisfaction and team collaboration.
Overview
4
4
years of professional experience
Work History
Secretary
Green Contractors of Texas
02.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Schedule appointments with clients to clarify their doubts
Assistant
SEECH
01.2023 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects.
- Work with students with low academic achievement
Customer Service Cashier
Melrose
11.2021 - 01.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Arts - Psychology
Utep
El Paso, TX05-2025
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Speaks, read, write spanish
Accomplishments
During Covid I volunteered at warehouses to distribute food supplies.
In high school I was an assistant to the teachers who deal with students with bad behavior.
Languages
Spanish
Native or Bilingual
Interests
I enjoy reading and writing
I exercise everyday
Timeline
Assistant
SEECH
01.2023 - 03.2024
Secretary
Green Contractors of Texas
02.2022 - Current
Customer Service Cashier
Melrose
11.2021 - 01.2022
Bachelor of Arts - Psychology
Utep
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