Pamela Williams

Provided positive first impressions to welcome existing, new and potential customers.

Engaged with customers to effectively build rapport and lasting relationships.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Completed daily attendance logs for all routes.
• Helped students with physical and mental disabilities to board, disembark and ride bus.
• Assisted driver in monitoring and managing student behaviors to promote safety.
• Secured special seats and restraint devices used by students.
• Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
• Managed emergency bus evacuations with appropriate use of emergency door.
• Responded to medical crises and behavioral problems to maintain safe travel.
• Kept student personal and medical information in strictest confidence.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Maintained rescue equipment by conducting inspections and completing basic repairs.
• Helped load and unload disabled and non-ambulatory passengers.
• Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
• Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.
• Maintained clean, tidy and obstruction-free bus interior.
• Completed thorough bus inspections before and after each trip.
• Cultivated trusting relationships with transported students and guardians.
• Accompanied driver throughout assigned routes on each school day.
• Taught and modeled safe bus riding practices to students.
• Documented disciplinary and behavioral incidents in tailored reports.
• Conducted patrols to identify and help those in need of immediate care and assistance.
• Calmed unruly students during bus rides and helped prevent repeated disruptions.
• Checked to make sure students boarded correct bus, particularly for younger children.