Pamely Rodriguez
Belchertown,MA
Summary
Dynamic Shift Supervisor at CVS Pharmacy with a proven track record in employee training and cash handling. Skilled in motivating teams and resolving conflicts, I excel in creating a customer-oriented environment that fosters repeat business. Committed to operational excellence and staff development, ensuring smooth store operations and high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Belchertown, MA
08.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Managed approximately 30 missed calls and emails per day
Cashier
Stop & Shop
Belchertown, MA
10.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Shopped for 100 people a day
Education
High School Diploma - Academics
High School of Commerce
Springfield, MA05.2014
Skills
- Cash handling
- Staff management
- Customer-oriented
- Training and mentoring
- Staff motivation
- Inventory control and record keeping
- Operations management
- Conflict resolution techniques
- Business administration
- Positive attitude
- Project management
- Team motivation
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
CVS Pharmacy
08.2023 - Current
Cashier
Stop & Shop
10.2022 - 08.2023
High School Diploma - Academics
High School of Commerce