Paneisha Johnson
Gulfport,MS
Summary
Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Secretary
Bel-Aire Elementary
08.2023 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Managed attendance and entered the discipline log entries
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Retail Salesperson
Nike Factory Store
10.2020 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assistant Teacher
Bel-Aire Elementary School
08.2022 - 05.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Family Protection Specialist II
Mississippi Department Of Child Protection Services
09.2017 - 01.2022
- Provided ongoing support and guidance to families, ensuring their protection needs were met consistently.
- Updated and submitted documentation for case records.
- Connected individuals to applicable community resources.
- Promoted a culture of safety within client households, fostering an environment where family members felt empowered to prioritize their own well-being proactively.
- Attended and participated in court hearings.
- Managed crisis situations effectively by coordinating with law enforcement agencies, medical providers, and other relevant parties as needed.
- Conducted home and school visits to assess children's safety and permanency.
- Established trusted relationships with both local law enforcement agencies and private service providers enabling seamless collaboration during critical situations.
Wraparound Facilitator
Mississippi Children's Home Services: MYPAC
07.2012 - 03.2016
- Increased family satisfaction by actively involving them in the planning process and honoring their choices throughout implementation.
- Collaborated effectively with multidisciplinary teams to provide seamless support for families across various domains.
- Enhanced family engagement by conducting comprehensive assessments and developing individualized wraparound plans.
- Managed caseloads efficiently while maintaining high-quality services, balancing time spent on client interaction and documentation.
- Established rapport quickly with new clients through empathetic listening skills that foster trust between facilitator and family members.
Education
Master of Science - Counselor Education
William Carey University
Hattiesburg, MS05.2024
Bachelor of Science - Family Relations
University of Southern Mississippi
Hattiesburg, MS05.2012
Associate of Science - Early Childhood Education
Mississippi Gulf Coast Community College
Perkinston, MS05.2008
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- File Management
- Appointment Scheduling
- Document Preparation
- Confidentiality understanding
- Schedule Management
- Complex Problem-Solving
- Report Writing
Timeline
Secretary
Bel-Aire Elementary
08.2023 - Current
Assistant Teacher
Bel-Aire Elementary School
08.2022 - 05.2023
Retail Salesperson
Nike Factory Store
10.2020 - Current
Family Protection Specialist II
Mississippi Department Of Child Protection Services
09.2017 - 01.2022
Wraparound Facilitator
Mississippi Children's Home Services: MYPAC
07.2012 - 03.2016
Master of Science - Counselor Education
William Carey University
Bachelor of Science - Family Relations
University of Southern Mississippi
Associate of Science - Early Childhood Education
Mississippi Gulf Coast Community College
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