Pang Vilaychith
Olathe,KS
Summary
Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in Billing Specialist role.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hyvee
10.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Set up and modified patient profiles to include current medications and insurance details.
Pharmacy Technician
Balls Foods, Inc.
09.2019 - 10.2024
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Utilized pharmacy management software to process prescriptions efficiently.
Education
Graduate Certificate - Pharmacy Technician
Concord Career College
Kansas City05-2014
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Prescription filling
- Insurance verification
- Pharmacy ethics
- HIPAA
- Drug safety
- Stocking shelves
- Pharmaceutical calculations
- Processing payments
Certification
Kansas Board Of Pharmacy
State of Missouri Pharmacy License
ExCPT Tech License with the NHA
Languages
Hmong
Full Professional
Timeline
Pharmacy Technician
Hyvee
10.2024 - Current
Pharmacy Technician
Balls Foods, Inc.
09.2019 - 10.2024
Kansas Board Of Pharmacy
State of Missouri Pharmacy License
ExCPT Tech License with the NHA
Graduate Certificate - Pharmacy Technician
Concord Career College
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