Customer-focused and dependable professional with strong communication, leadership, and organizational skills. Experienced in supervising teams, providing excellent customer service, and managing multiple tasks in fast-paced environments. Skilled in Microsoft Office, computer systems, and front desk operations.
Overview
10
10
years of professional experience
Work History
Administrative Assistance III
Division Of Medicaid
05.2026 - Current
Facilitated timely responses to phone inquiries, enhancing customer satisfaction. Optimized mail sorting processes, improving operational efficiency. Delivered clear and professional written communication through emails, memos, letters, and reports.
Assisted in managing calendars and arranging appointments for team members. Coordinated meeting spaces and set up virtual conferences.
Achieved efficient record-keeping through systematic organization of filing systems. Enhanced communication by maintaining up-to-date contact lists and precise data entry.
Manage office supply orders and inventory tracking to support efficient operations and maintain a welcoming reception area.
Financial Support: Process expense reports, handle basic invoices, and assist with simple bookkeeping tasks
Coordinated meeting schedules and facilitated appointment bookings. Managed calendars to support team availability for meetings and events.
Assisted in maintaining physical and digital filing systems. Updated contact lists and accurately entered data.
Painter/Blaster
Huntington Ingalls Industries
05.2020 - 02.2026
Sprayed military compartments, units, and ship hulls using airless Graco spray equipment and epoxy-based international paints.
Prepared surfaces by cleaning, masking, sanding, and striping hard-to-reach areas.
Assisted as pot helper for sprayers and blasters, managing equipment such as Bulldog and Monarch spray pots.
Set up spray lines, handled materials, and ensured correct paint selection including primers and finish coats.
Performed sandblasting and operated tools such as sand grinders, needle guns, and burr motors.
Maintained compliance with industry standards (SP5, SP10) and ensured safety and quality on all projects.
Retail Associate / Supervisor
Walmart
11.2016 - 04.2020
Supervised daily operations and supported team members to ensure efficient workflow.
Provided excellent customer service and resolved customer concerns professionally.
Trained new employees and assisted with scheduling and task delegation.
Handled cashiering, stocking, and maintained a clean, organized environment.
Demonstrated leadership, communication, and problem-solving skills in a fast-paced setting.
Education
High School Diploma -
West Marion High School
05-2016
Skills
Customer Service & Customer Representative Skills
Supervisory & Leadership Skills
Microsoft Office (Word, Excel, basic applications)
Customer Service Representative / Case Management Assistance at Texas Children HospitalCustomer Service Representative / Case Management Assistance at Texas Children Hospital