Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pansawadee Tasanapan

CHICAGO,IL

Summary

Experienced Restaurant Server with 2 years, Friendly,customer -focused service and hospitality with 10+ years. Skilled in upselling, event coordination, and team collaboration.

Overview

3
3
Languages
1
1
Certification
19
19
years of professional experience

Work History

Food Server

Indie Cafe Sushi Thai
03.2026 - Current
  • Handled POS systems for billing
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Processed customer orders efficiently using point-of-sale system, minimizing wait times.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Restaurant Server

Thai& Go Restaurant
03.2025 - 03.2026
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected packaged goods for quality assurance before shipment.
  • Prepared food packaging boxes by folding and taping.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.

Restaurant Server

Happy Thai Restaurant
09.2024 - 03.2025
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Inspected dishes and utensils for cleanliness.
  • Handled cash and credit transactions efficiently, ensuring accuracy in accounting.

Store Chief (Trainer)

PITH Beauty Pro Co.,Ltd
10.2018 - 08.2023
  • Oversaw counter operations and managed all sales activities to ensure efficient service delivery.
  • Created and updated staff schedules to coordinate team availability. Assisted in managing workforce assignments to support operational needs.
  • Managed customer interactions and resolved complaints to enhance service quality.
  • Inspired team member to reach performance targets through effective coaching.
  • Ensured adherence to service standards in alignment with brand regulations.
  • Developed and delivered training programs to enhance staff understanding of product features and brushing methods.

Counter Manager (Fresh),

L Beauty Thailand Co.,
11.2016 - 10.2018
  • Managed counter operations and assisted with sales transactions. Supported customers by providing product information and answering inquiries. Facilitated a positive shopping experience through attentive service.
  • Drove achievement of sales targets through strategic planning and execution.
  • Assisted in creating the roster and supported manpower management. Helped manage manpower through roster organization.
  • Managed customer interactions and resolved complaints to enhance service quality.
  • Inspired team member to reach performance targets through effective coaching and support.

Sales Associate

Saint Laurent Thailand Co.Ltd.,
04.2014 - 07.2015
  • Engaged customers to enhance shopping experience and drive sales.
  • Managed inventory effectively, ensuring product availability and organization.
  • Developed strong relationships with clients, fostering loyalty and repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with management to execute promotional events and visual merchandising strategies.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Duty Free Representative

King Power International
04.2013 - 04.2014
  • Performed as a salesperson at HUGO BOSS’s brand.
  • Maintain all merchandising as a standard and Keep all

area in the shop to be clean and tidy in daily.

  • Do daily the stock control and lead team how to keep the

stock.

  • Help VM team for setting and changing all display for

the new merchandising

Customer Service Agent

Thai Airways International
11.2007 - 04.2012
  • Executed comprehensive ground service duties to ensure operational efficiency.
  • Managed boarding gate activities to ensure timely and efficient flight transitions.
  • Coordinated with multiple divisions to support project objectives and streamline process.

Education

Bachelor's Degree - Political Science

Chulalongkorn University
Bangkok ,Thailand
2007

Skills

  • Customer Service
  • Food Safety
  • Time Management
  • POS Systems
      • Team Collaboration
      • Upselling Techniques
      • Event Coordination
      • Multi-Tasking

    Certification

    • Certified Food Handler - ServSafe

    Languages

    English
    Limited Working
    Thai
    Native or Bilingual
    Chinese (Mandarin)
    Limited Working

    Timeline

    Food Server

    Indie Cafe Sushi Thai
    03.2026 - Current

    Restaurant Server

    Thai& Go Restaurant
    03.2025 - 03.2026

    Restaurant Server

    Happy Thai Restaurant
    09.2024 - 03.2025

    Store Chief (Trainer)

    PITH Beauty Pro Co.,Ltd
    10.2018 - 08.2023

    Counter Manager (Fresh),

    L Beauty Thailand Co.,
    11.2016 - 10.2018

    Sales Associate

    Saint Laurent Thailand Co.Ltd.,
    04.2014 - 07.2015

    Duty Free Representative

    King Power International
    04.2013 - 04.2014

    Customer Service Agent

    Thai Airways International
    11.2007 - 04.2012

    Bachelor's Degree - Political Science

    Chulalongkorn University
    Pansawadee Tasanapan