Pansy Ingram
San Antonio
Summary
Dynamic marketing professional with over four years of experience in customer-facing roles, demonstrating strong communication skills, and prepared to excel in data accuracy and organization. Proficient in using office software to maintain high standards in record management and handling information with efficiency and attention to detail.
Overview
4
4
years of professional experience
Work History
Server
LITTLE PAPPASITOS CANTINA
Houston
05.2023 - 08.2025
- Delivered exceptional service to a diverse customer base, ensuring a positive dining experience and fostering repeat business.
- Effectively communicated menu options, specials, and promotions to guests, enhancing their dining experience and increasing sales.
- Utilized persuasive techniques to upsell menu items and beverages, contributing to higher average ticket sales.
- Worked closely with kitchen staff and fellow servers to ensure timely and accurate order delivery, maintaining a smooth and efficient operation.
- Ensured orders were accurate and special requests were met, contributing to a high level of customer satisfaction.
Kids Club Team Member
LA FITNESS
San Antonio
06.2022 - 08.2022
- Welcomed and checked-in 25+ members a day with children and guests of LA Fitness.
- Provided customer service and managed a fun and interactive environment for children (ages 8 months - 12 yrs. old) while parents worked out.
- Inquired about each child when checking in to ensure best possible care and safety precautions; raising potential clientele by 20%.
- Sustained regular attendance weekly while complying with all company policies and procedures.
Flight Crew Member
AIRTOPIA
San Antonio
04.2021 - 08.2021
- Supervised the safety of hundreds of patrons a day, in and around the jumping surfaces and foam pits.
- Represented Airtopia by maintaining a professional attitude daily in keeping with the park's philosophy.
- Enforced all 10+ park regulations and jumping rules in a professional manner to minimize customer injuries.
- Communicated any potentially dangerous elements of the facility to the Team Leader, Manager, and to Director of the Airtopia to eliminate injuries by 80%.
- Coordinated and helped facilitate staff training for 10+ personnel to analyze professional growth of each individual.
Education
Bachelor of Business Administration - Marketing Management
C. T. Bauer College of Business, University of Houston
Houston, TX12.2025
High School Diploma - undefined
Byron P. Steele High School
Cibolo, TX05.2021
Skills
- Microsoft Excel, PowerPoint & Word experience
- Data Analysis: Skilled in analyzing data to inform marketing strategies and improve campaign performance
- Digital Marketing: Knowledgeable in various digital marketing strategies, including social media marketing, SEO, and content creation
- Project Management: Ability to manage multiple projects simultaneously, ensuring timely completion and high-quality results
- Email Marketing: Experience in creating and managing email marketing campaigns to engage customers and drive sales
- Website Design: Proficient in designing and maintaining websites, ensuring a user-friendly experience and effective online presence
Timeline
Server
LITTLE PAPPASITOS CANTINA
05.2023 - 08.2025
Kids Club Team Member
LA FITNESS
06.2022 - 08.2022
Flight Crew Member
AIRTOPIA
04.2021 - 08.2021
High School Diploma - undefined
Byron P. Steele High School
Bachelor of Business Administration - Marketing Management
C. T. Bauer College of Business, University of Houston