Pao Choua Vang
Saint Paul,MN
Summary
Detail-oriented professional with over four years of experience in patient care and administrative support. Proven ability to streamline workflows and enhance patient outcomes through effective collaboration and problem-solving skills. Strong background in managing interactions and administrative tasks efficiently. Known for excellent customer service and time management. Experienced in conducting diagnostic tests and maintaining equipment sanitation, ready to leverage skills to improve patient care workflows.
Overview
13
13
years of professional experience
Work History
CMA
HealthPartners
Saint Paul, Minnesota
03.2020 - Current
- Facilitated patient examinations by collecting and documenting medical histories accurately.
- Administered medications, injections, and treatments as directed by physicians.
- Managed patient scheduling and coordinated appointments to optimize clinic efficiency.
- Educated patients on treatment plans and provided medication instructions.
- Maintained cleanliness of examination rooms and ensured proper equipment sanitation.
- Processed insurance claims and addressed billing inquiries efficiently.
- Collaborated with team members to enhance patient care workflows.
- Conducted diagnostic tests, including EKGs and spirometry, as requested by physicians.
Prepared Foods Team Member
Chipotle
Saint Paul, Minnesota
03.2013 - 07.2019
- Followed food safety guidelines to ensure quality and compliance.
- Ensured all food safety and sanitation guidelines were followed.
- Trained new staff on proper food handling and preparation techniques.
- Worked with kitchen staff to optimize food assembly processes.
- Provided excellent customer service by addressing customers' inquiries promptly and professionally.
- Supported team members during peak service times to improve service flow.
- Ensured timely restocking of prepared foods for service readiness.
- Monitored stock levels and reported shortages to management promptly.
- Rotated stock on shelves to ensure freshness and quality of products being sold.
- Conducted regular inventory of freshness and expiration dates of items in the prepared foods section.
- Assisted in setting up displays to promote new or seasonal products in the prepared foods section.
- Produced organized labels for packaged items, enhancing product visibility and customer accessibility.
- Performed opening and closing procedures including cleaning counters and equipment.
- Assisted with special catering orders as requested by customers.
- Oversaw stocking of shelves with prepared foods to ensure product availability.
- Oversaw stocking of shelves with prepared foods to ensure product availability.
Education
Associate of Science - Medical Aassiant
Century College
White Bear Lake, MN06-2019
High School Diploma -
Humboldt High School
Saint Paul, MN06-2013
Skills
- Patient care and education
- Patient education
- Vital signs assessment
- Vital signs measurement
- Patient assessments
- EHR management
- Appointment scheduling
- HIPAA protocols
- Attention to detail
- Time management
- Organizational skills
- Team collaboration
- Problem solving
- Verbal and written communication
- Multitasking and organization
- Customer service
- Basic life support
Languages
English
Full Professional
Hmong
Full Professional
Timeline
CMA
HealthPartners
03.2020 - Current
Prepared Foods Team Member
Chipotle
03.2013 - 07.2019
Associate of Science - Medical Aassiant
Century College
High School Diploma -
Humboldt High School