Summary
Overview
Work History
Education
Skillset
Honors And Awards
Leadership And Involvement
Higher Education Experience
Timeline
Generic

Paola Benitez Ayala

Summary

Passionate Student Affairs professional with 5+ years of equity and social justice experience. Dedicated to the holistic development of all students, especially students from underserved communities. Highly skilled in advising students on transfer requirements, the transfer process, and campus resources. Proven expertise in collaborating with programs across campus and institutions successfully developing meaningful partnerships.

Overview

8
8
years of professional experience

Work History

Transfer Specialist

Mt. San Antonio College
Walnut
02.2024 - Current
  • Meets with students on a one-on-one basis to identify and evaluate transfer interests; advises students on university/college transfer requirements, applications, admissions essays, and course planning; evaluates transcripts, classes, and grade point averages (GPA) in order to advise students.
  • Coordinates university representative visits, workshops, presentations, and events
  • Organizes, schedules, and chaperones university/college campus tours and admission presentations; makes transportation and lodging arrangements for trips.
  • Markets upcoming programs, services, and events through various communication venues and social media; develops flyers, brochures, programs, and other marketing materials.
  • Coordinates and conducts workshops and presentations on various topics related to transfer programs; creates, develops, and revises workshop materials, handouts, and packets.
  • Oversees and schedules activities of the Career and Transfer Center; maintains library of resources.
  • Facilitates presentations to students to provide information about transfer to four year universities and colleges.
  • Assists with development, implementation, and marketing of transfer admission agreements and programs with California State University, University of California, and other universities/colleges.
  • Attends and participates in program-related community activities, advisory boards, and professional conferences and meetings concerned with the development and implementation of assigned programs and/or projects.

Professional Expert, Student Services

El Centro, Mt. San Antonio College
Walnut
09.2022 - Current
  • Promotes an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility through the programming of El Centro for all students, staff, faculty, administrators, and community members
  • Assists in planning and organizing cultural and educational program events, informational seminars, workshops, and presentations in collaboration with various programs across campus, such as: The Pride Center, Center for Black Culture and Student Success, and First Peoples Native Center, Title V, RAICES Latinx Professional Association, Bridge Program, Counseling department, Minority Male Initiative, ACES, Promise Plus, and High School Outreach
  • Implements intersecting identity programming such as: the Black, Indigenous, and People of Color (BIPOC) Transfer Experience, Finding Familia: The Lesbian, Gay, Bisexual, Transgender, Queer, and/or questioning (LGBTQ+) Latinx Experience, and Celebrating Afro-Latinidad campaign
  • Develops and implements the Latinx Transfer Experience in collaboration with the Transfer Center and Counseling Department through a series of hybrid student panels, application workshops, and application review appointments in El Centro to create a transfer-sending culture
  • Provides supervision to four Student Ambassadors by scheduling weekly meetings and trainings to create an inclusive environment, provide quality customer service, and refer students to campus resources based on their intersecting identities
  • Coordinates outreach efforts by scheduling classroom presentations, designing program brochures, and creating partnerships with off-campus resources and community groups such as the Pomona non-profit organization: Project Hope that empowers youth, families, and communities affected by violence through mentorship, re-entry services, and community engagement
  • Prepares flyers, social media campaigns, and participates in campus tabling events to promote the center's resources and programming to the campus community and local community members
  • Organizes, schedules, and chaperones cultural enrichment fieldtrips and college tours for groups ranging from 30 to 50 students
  • Tracks, analyzes, and collects data using surveys, spreadsheets, and other related software to evaluate and assess the effectiveness of the center to improve program development and student success
  • Administers program needs assessments and program evaluations via quantitative and qualitative data to provide recommendations for the improvement of the center
  • Manually updates and enters new student sign-ups into El Centro Listserv, emails weekly newsletters to 1,000+ students on the center's listserv with information about campus events, counseling, tutoring, and other support services
  • Co-coordinates a 16-week learning experience (Fall and Spring); Knowledge is Power Learning Cohort that consists of 35 students, collaborates with professors, and tutors to ensure students' success, personal development, and mental health awareness to close equity gaps within education
  • Assists in the development of the Student Led Equity conference with the Mt. SAC Hispanic Serving Institution (HSI) team by creating outreach flyers, interest forms, and bi-weekly hybrid meetings with students
  • Assists Administrative Assistant and Director by gathering information for purchase items, food orders, and office supplies required for events within the proposed budget

Peer Advisor and Foster Youth/Former Foster Youth Student Program Coordinator

UCLA Center for Community College Partnership
Los Angeles
01.2021 - 08.2022
  • Coordinated and facilitated Foster Youth/Former Foster youth, Minority Women, and Latinx Transfer Experience webinars with the goal of providing first generation community college students with success strategies and resources for academic success
  • Supported the center's commitment to equity, social justice, diversity, anti-racism, and accessibility by creating intentional identity based virtual webinars
  • Developed strategies to motivate current community college students, especially first-generation and BIPOC students, to apply and transfer to four-year universities
  • Facilitated workshops on University of California Transfer Admission Guarantee (UC TAG), UC application process, and Personal Insight Questions
  • Collected data, maintained a database, tracked transfer progress, and followed up with assigned student cohorts through emailing and one-on-one zoom meetings
  • Coordinated outreach and recruitment activities at assigned community colleges
  • Reviewed 50+ students' personal insight questions for UCs and Private Universities
  • Met with students on a one-on-one basis to advise on university transfer requirements, applications, and admission essays
  • Advised first-generation, low-income, non-traditional, underrepresented, underserved students who were enrolled in California community colleges on the transfer application and process

Honors Ambassador

Honors Program, Mt. San Antonio College
Walnut
08.2019 - 06.2020
  • Facilitated classroom presentations, and hosted information booths to educate students about the Honors Program services and resources
  • Coordinated and facilitated presentations tailored to Latinx student organizations to increase and engage the Latinx population within the Honors program
  • Created one-on-one appointment slots and checked students in for appointments with counselors through SARS computer software

Peer Advisor

Bridge Program, Mt. San Antonio College
Walnut
05.2018 - 06.2020
  • Utilized ASSIST and Intersegmental General Education Transfer Curriculum (IGETC) when assisting counselors with students' educational planning
  • Provided coaching to students related to course registration process
  • Advised and guided groups of 40-80 students during the academic year with campus programs and resources
  • Created a safe space for diverse incoming students to engage in classroom and community building activities to help cultivate a trusting and engaging experience for diverse populations
  • Assisted counselors in facilitating classroom lectures and program presentations such as EOPS, Financial Aid, DREAM Program, the Pride Center, and other student support services
  • Advocated for students that expressed concerns about their classes and personal challenges by referring and connecting them to the proper resources to ensure students' needs were being met
  • Assisted in training new advisors on program standards, protocols, and communication approaches
  • Supported with chaperoning University tours

Education

Bachelor of Arts - Chicano/a Studies and Central American Studies

University of California, Los Angeles (UCLA)
06-2022

Associates of Arts - Sociology

Mt. San Antonio College
Walnut, CA
06-2020

Master of Science - Student Development in Higher Education

Cal State University, Long Beach
Long Beach, CA
05-2026

Skillset

  • Bilingual: Spanish both written and communication
  • Excellent organizational, oral, and written communication skills
  • Knowledgeable of transfer process and requirements
  • Over 4-year experience supporting underrepresented, first-generation, BIPOC, LGBTQ+, low-income students
  • Experienced in planning, implementing, and coordinating workshops and activities for 20 to 200+ students
  • Communication Platforms: Zoom, Teams, Social Media Platforms (Instagram and TikTok)
  • Ability to work effectively in collaboration and independently by being organized and self-efficient
  • Proficient in SARS, Canvas, ASSIST, Microsoft Office (Word, PowerPoint, Outlook, and Excel)

Honors And Awards

  • Phi Beta Kappa
  • Student of Distinction, Mt. SAC 2020
  • Dexter MacBride Leadership Scholarship
  • Future Counselor Scholarship
  • Sam and Roslyn Berkman Undergraduate Scholarship

Leadership And Involvement

  • UCLA Educators for Tomorrow Research Program, Los Angeles, California, Researcher, 01/21, 06/21, Conducted qualitative research rooted in social justice within the field of education., Interviewed and collected testimonies from Latina college students., Presented research findings and recommended corrective actions.
  • Mt. SAC Movimento Estudiantil Chicanx de Aztlan (MECHA), Walnut, California, Gender and Sexuality Chair, 05/19, 06/20, Advocated for inclusivity of women of color and the LGBTQ+ community., Organized a minority women's initiative and created workshops., Planned and led the annual Day of the Dead event on campus.

Higher Education Experience

  • El Centro, Mt. San Antonio College, Walnut, California, Professional Expert, Student Services, 09/22, Present, Promotes an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility through the programming of El Centro for all students, staff, faculty, administrators, and community members., Assists in planning and organizing cultural and educational program events, informational seminars, workshops, and presentations in collaboration with various programs across campus., Implements intersecting identity programming such as: the Black, Indigenous, and People of Color (BIPOC) Transfer Experience, Finding Familia: The LGBTQ+ Latinx Experience, and Celebrating Afro-Latinidad campaign., Develops and implements the Latinx Transfer Experience in collaboration with the Transfer Center and Counseling Department., Provides supervision to four Student Ambassadors., Coordinates outreach efforts by scheduling classroom presentations, designing program brochures, and creating partnerships with off-campus resources., Prepares flyers, social media campaigns, and participates in campus tabling events., Organizes, schedules, and chaperones cultural enrichment fieldtrips and college tours., Tracks, analyzes, and collects data using surveys, spreadsheets, and other related software., Administers program needs assessments and program evaluations., Manually updates and enters new student sign-ups into El Centro Listserv., Co-coordinates a 16-week learning experience (Fall and Spring); Knowledge is Power Learning Cohort., Assists in the development of the Student Led Equity conference.
  • UCLA Center for Community College Partnership, Los Angeles, California, Peer Advisor and Foster Youth/Former Foster Youth Student Program Coordinator, 01/21, 08/22, Coordinated and facilitated Foster Youth/Former Foster youth, Minority Women, and Latinx Transfer Experience webinars., Supported the center's commitment to equity, social justice, diversity, anti-racism, and accessibility., Developed strategies to motivate current community college students., Facilitated workshops on University of California Transfer Admission Guarantee (UC TAG)., Collected data, maintained a database, tracked transfer progress, and followed up with assigned student cohorts., Coordinated outreach and recruitment activities at assigned community colleges., Reviewed students' personal insight questions for UCs and Private Universities., Met with students on a one-on-one basis to advise on university transfer requirements.
  • Bridge Program, Mt. San Antonio College, Walnut, California, Peer Advisor, 05/18, 06/20, Utilized ASSIST and Intersegmental General Education Transfer Curriculum (IGETC) when assisting counselors., Provided coaching to students related to course registration process., Advised and guided groups of students during the academic year., Created a safe space for diverse incoming students., Assisted counselors in facilitating classroom lectures and program presentations., Advocated for students that expressed concerns about their classes.
  • Honors Program, Mt. San Antonio College, Walnut, California, Honors Ambassador, 08/19, 06/20, Facilitated classroom presentations and hosted information booths., Coordinated and facilitated presentations tailored to Latinx student organizations., Created one-on-one appointment slots and checked students in for appointments.

Timeline

Transfer Specialist

Mt. San Antonio College
02.2024 - Current

Professional Expert, Student Services

El Centro, Mt. San Antonio College
09.2022 - Current

Peer Advisor and Foster Youth/Former Foster Youth Student Program Coordinator

UCLA Center for Community College Partnership
01.2021 - 08.2022

Honors Ambassador

Honors Program, Mt. San Antonio College
08.2019 - 06.2020

Peer Advisor

Bridge Program, Mt. San Antonio College
05.2018 - 06.2020

Bachelor of Arts - Chicano/a Studies and Central American Studies

University of California, Los Angeles (UCLA)

Associates of Arts - Sociology

Mt. San Antonio College

Master of Science - Student Development in Higher Education

Cal State University, Long Beach
Paola Benitez Ayala