Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paola Blanco Tovar

Savannah,GA

Summary

Legal professional motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for growth. Currently in the process of obtaining Paralegal Certification to achieve such knowledge and professional growth. Lastly, also enrolled in an Advanced English class at Savannah Tech with the end goal of mastering the language.

Overview

3
3
years of professional experience

Work History

Lead CSR

Ryder Logistics
12.2023 - Current
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to develop strategies for boosting customer retention rates.
  • Trained new hires on company policies and procedures, ensuring consistent quality of service delivery.
  • Acted as liaison between clients, sales representatives, and other internal teams to ensure seamless collaboration efforts.
  • Provided exceptional support to clients, fostering long-term relationships built on trust and reliability.
  • Developed and updated databases to handle customer data.

PARALEGAL

Nestle Venezuela
02.2022 - 02.2023
  • Assist lawyers of Legal Management department
  • Introduce documents in corresponding Notary and Commercial Registry
  • Responsible for creating model contracts for future use in order to facilitate work for newer employees
  • Conducted legal research and analysis
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Managed scheduling of superior's calendars and deadlines to maintain smooth flow of firm operations.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.

INTERN

Venezuelan Intermodal Control (VECONINTER)
02.2021 - 03.2022
  • Manage documents of company superiors
  • Make delivery of notes and other required documents
  • Perform procedures in commercial register
  • Created and organized company invoices, including utility costs and any other company related expenses
  • Create lease contracts and examine freight contracts relating to shipments being received through ports

Education

Bachelor of Law - Law

ANDRES BELLO CATHOLIC UNIVERSITY
Caracas, VE
02.2023

Skills

  • Legal Research
  • Proficient in MS Office
  • Case Management
  • Client Communication
  • Attention to detail
  • Data Management
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Lead CSR

Ryder Logistics
12.2023 - Current

PARALEGAL

Nestle Venezuela
02.2022 - 02.2023

INTERN

Venezuelan Intermodal Control (VECONINTER)
02.2021 - 03.2022

Bachelor of Law - Law

ANDRES BELLO CATHOLIC UNIVERSITY

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Paola Blanco Tovar