PAOLA BOLIVAR

• Fostered friendly, warm and exceptional customer experience.
• Analyzed skin condition and made appropriate product recommendations.
• Carried out product inventory checks, charting and consultations.
• Educated patients on treatment options.
• Informed guests of appropriate products available to increase retail sales.
• Assisted manager with daily spa operations.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Performed special anti-oxidant, acne and microdermabrasion facial services.
• Suggested appropriate therapy based on current health of client.
• Resolved customer complaints and facilitated conflict resolutions.

• Responsible for training of all new employees.
• Performed relaxing facial treatments to maintain and improve skin's appearance.
• Microdermabrasion and peels.
• Waxing, brow tinting.
• Makeup application.
• Facials & treatments anti age.

• Examine customers' skin to assess its condition and determine which products will improve quality and appearance of the skin.
• Skin care treatments performed such as microdermabrasion, chemical peels, exfoliation, dyes, and deep cleansing facials
• Educate guests on skin care procedures and products
• Facial waxing and henna
• Trained new staff on range of spa services offered
• Maintained rigorous standards of sanitation and sterilization as directed by law and spa’s policies and procedures.

Florida Esthetician License