Paola Castro Rosales
Freeport,NY
Summary
Reliable and organized college student with strong customer service and communication skills. Experienced in fast-paced environments requiring multitasking, professionalism, and attention to detail.
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
11.2021 - Current
- Managed customer inquiries and resolved issues promptly to maintain high service standards in a busy retail atmosphere.
- Managed end-to-end transaction processes, ensuring accuracy and efficiency in all financial exchanges.
- Engaged with guests to effectively address questions and resolve issues, ensuring a positive experience.
- Executed tasks with precision and thoroughness, prioritizing organization and detail management during busy shifts.
Waitstaff/Server
Fresh Meadow Country Club
01.2020 - 01.2021
- Facilitated food and beverage order processing for members at a prestigious fine dining country club.
- Executed setup and service for multiple banquet events.
- Mastered menu offerings and expertly recommended wine pairings to enhance dining experiences.
- Managed cleaning and stocking of bar wait stations and main dining areas.
Janitorial Maintenance
Kellenberg Memorial High School
01.2019 - 01.2021
- Complete general cleaning of rooms
- Perform minor maintenance and repair tasks to keep the building in good condition.
- Clean and stock restrooms.
Education
Liberal Arts Major -
Nassau Community College
Highschool Diploma - undefined
Kellenberg Memorial High School
01.2021
Skills
- Bilingual
- Multi-Tasking
- Food Handling
- Money Handling
- Time Management
- Detail Orientated
- Team Player
- Leadership
Timeline
Guest Advocate
Target
11.2021 - Current
Waitstaff/Server
Fresh Meadow Country Club
01.2020 - 01.2021
Janitorial Maintenance
Kellenberg Memorial High School
01.2019 - 01.2021
Highschool Diploma - undefined
Kellenberg Memorial High School
Liberal Arts Major -
Nassau Community College