Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paola Diaz Hernandez

Kissimmee

Summary

Hard working and passionate employee seeking to secure a position that will put my skills to work. Ready to help the team achieve company goals.

Overview

7
7
years of professional experience

Work History

Assistant Manager

GR Finishing Solutions
10.2022 - Current
  • Assist owner with project management including day-to-day operation decisions
  • Lead team to accomplish desire outcome for customers while modeling company standards
  • Work with employees to complete tasks while following OSHA regulations
  • Actively oversee that company meets strict guidelines for completion of projects in a timely manner
  • Aid with invoicing, billing, and payroll.

Sales Representative

General Nutricion Center
03.2018 - 08.2022
  • Built relationships with customers to increase repeating business
  • Opened and closed store, and reconciled daily cash
  • Ensured store procedures and policies at all times
  • Achieved monthly sales goals
  • Assisted in visual merchandising and protocol
  • Evaluated inventory, delivery needs and accounted merchandise on a weekly basis.

Customer Service Representative

Ashley Furniture HomeStore
10.2017 - 03.2018
  • Answer phone calls promptly to avoid on-hold wait times
  • Reconciled Daily Cash
  • Assisted customer with setting appointments
  • Investigated and resolved customer inquirires and complaints quickly.

Education

Bachelor of Science in Psychology -

University of Central Florida
Orlando, FL
05.2021

Associate of Arts -

Valencia College
Kissimmee, FL
12.2018

Skills

  • Problem Solving Strength
  • Strong Communication Skills
  • Multitasking
  • Independent Judgement
  • Team Work
  • Basic Computer Skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

GR Finishing Solutions
10.2022 - Current

Sales Representative

General Nutricion Center
03.2018 - 08.2022

Customer Service Representative

Ashley Furniture HomeStore
10.2017 - 03.2018

Bachelor of Science in Psychology -

University of Central Florida

Associate of Arts -

Valencia College

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Paola Diaz Hernandez