Paola Diaz Hernandez
Kissimmee
Summary
Hard working and passionate employee seeking to secure a position that will put my skills to work. Ready to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
GR Finishing Solutions
10.2022 - Current
- Assist owner with project management including day-to-day operation decisions
- Lead team to accomplish desire outcome for customers while modeling company standards
- Work with employees to complete tasks while following OSHA regulations
- Actively oversee that company meets strict guidelines for completion of projects in a timely manner
- Aid with invoicing, billing, and payroll.
Sales Representative
General Nutricion Center
03.2018 - 08.2022
- Built relationships with customers to increase repeating business
- Opened and closed store, and reconciled daily cash
- Ensured store procedures and policies at all times
- Achieved monthly sales goals
- Assisted in visual merchandising and protocol
- Evaluated inventory, delivery needs and accounted merchandise on a weekly basis.
Customer Service Representative
Ashley Furniture HomeStore
10.2017 - 03.2018
- Answer phone calls promptly to avoid on-hold wait times
- Reconciled Daily Cash
- Assisted customer with setting appointments
- Investigated and resolved customer inquirires and complaints quickly.
Education
Bachelor of Science in Psychology -
University of Central Florida
Orlando, FL05.2021
Associate of Arts -
Valencia College
Kissimmee, FL12.2018
Skills
- Problem Solving Strength
- Strong Communication Skills
- Multitasking
- Independent Judgement
- Team Work
- Basic Computer Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
GR Finishing Solutions
10.2022 - Current
Sales Representative
General Nutricion Center
03.2018 - 08.2022
Customer Service Representative
Ashley Furniture HomeStore
10.2017 - 03.2018
Bachelor of Science in Psychology -
University of Central Florida
Associate of Arts -
Valencia College
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