Paola Juarez
Fort Worth,TX
Summary
Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate
AAA Crain's Auto Salvage
02.2024 - 08.2024
- Assisted customers in locating and purchasing used auto parts, delivering exceptional service and product knowledge.
- Managed inventory for used engines and transmissions, ensuring accurate records and organization.
- Posted detailed listings of inventory on the company website, Facebook, and Car-Part to maximize visibility and sales.
- Collaborated with team members to maintain a clean and organized workspace, enhancing the overall customer experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies
Warehouse Worker
Klein Tools
08.2023 - 12.2023
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Efficiently prepared products for shipment by placing shipping documents and protective air bubbles inside boxes.
- Sealed boxes securely and organized them for taping, ensuring readiness for dispatch.
- Maintained a clean and organized work area to enhance operational efficiency and safety.
- Collaborated with team members to achieve daily shipping targets and streamline workflow.
Brand Representative
ThirdChannel
01.2023 - 07.2023
- Created and maintained visually appealing displays for Ray-Ban, Costa, and Oakley products in various retail stores.
- Developed strong relationships with store staff to ensure effective product placement and promotion.
- Conducted store visits to assess inventory and optimize merchandising strategies.
- Assisted in organizing promotional events to enhance brand visibility.
Patient Loyalty Advocate
Rodeo Dental & Orthodontics
04.2022 - 08.2022
- High Call Volume Management: Efficiently handled a large volume of inbound and outbound calls, ensuring timely and professional responses.
- Payment Processing: Accurately processed payments, maintaining detailed records for financial transactions.
- Patient Health History Collection: Gathered and documented patient health histories to support medical staff in delivering quality care.
- Appointment Scheduling: Effectively scheduled appointments, coordinating between patients and healthcare providers for optimal service.
- Clear Communication: Communicated clearly and effectively with team members and doctors to ensure seamless patient care and collaboration.
Cashier Team Lead / Trainer
Academy Sports + Outdoors
11.2019 - 08.2021
- Customer Service Orientation: Committed to providing excellent service, ensuring customer satisfaction while effectively addressing concerns.
- Effective Communication and Problem Solving: Skilled in resolving issues and facilitating clear communication with both customers and team members.
- Cashier Team Lead Responsibilities: Oversaw cash operations, including opening and closing procedures and cash reconciliation, ensuring accuracy and security.
- Document Interpretation: Proficient in reading and interpreting safety rules, operating instructions, plan-o-grams, and procedure manuals to maintain compliance and efficiency.
- Reporting and Correspondence: Prepared routine reports and correspondence to support operational goals and team communication.
- Instruction Execution: Capable of applying common sense to follow written, oral, or diagrammatic instructions accurately.
- Technical Proficiency: Experienced with inventory software, order processing systems, and Microsoft Office (Word and Excel) for streamlined operations.
- Organizational Skills: Demonstrated ability to manage multiple tasks with superior organizational skills and a keen attention to detail.
Salesperson
Metro PCS T-Mobile
12.2015 - 11.2018
- Troubleshooting and Resolving Concerns: Effectively addressed customer inquiries and concerns, ensuring satisfaction and fostering loyalty.
- Identifying Customer Needs: Skilled at assessing customer needs and providing tailored information about products and services.
- Sales Administration: Managed all administrative aspects of sales, including processing paperwork and maintaining accurate records.
- Product Knowledge: Demonstrated expertise in available products and services, enabling informed recommendations to customers.
- Inventory Management: Maintained appropriate floor stocking levels and organized displays to enhance customer experience.
- Store Maintenance: Ensured the store environment was clean, organized, and welcoming, contributing to a positive shopping experience.
Education
Associate in Arts (AA) -
Tarrant County College District
Fort Worth, TX05.2023
Skills
- Retail Sales & Customer Service:
Retail Sales
Customer Retention
Customer Service Orientation
Excellent Communication Skills
- Cash Management:
Cash Handling
Cashiering
- Inventory & Merchandising:
Inventory Control
Merchandising
Planograms
Freight Experience
Loss Prevention
- Leadership & Supervision:
Leadership
Supervising Experience
Employee Orientation
- Technical & Organizational Proficiency:
Microsoft Office Suite
Computer Literacy
Attention to Detail
Organizational Skills
- Time Management & Problem Solving:
Effective Time Management
Problem Solving
Adaptability
Troubleshooting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
AAA Crain's Auto Salvage
02.2024 - 08.2024
Warehouse Worker
Klein Tools
08.2023 - 12.2023
Brand Representative
ThirdChannel
01.2023 - 07.2023
Patient Loyalty Advocate
Rodeo Dental & Orthodontics
04.2022 - 08.2022
Cashier Team Lead / Trainer
Academy Sports + Outdoors
11.2019 - 08.2021
Salesperson
Metro PCS T-Mobile
12.2015 - 11.2018
Associate in Arts (AA) -
Tarrant County College District
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