Paola Laredo Ruiz
Concord,NC
Summary
Motivated retail sales professional with expertise in customer service and product knowledge. Proven track record of exceeding sales targets through effective communication and keen understanding of customer needs. Recognized for problem-solving skills and enhancing shopping experiences that foster customer loyalty. Successfully improved store layout, resulting in increased product visibility, customer flow, and overall satisfaction.
Overview
4
4
years of professional experience
Work History
Mobile Expert
T-Mobile
Concord , NC
07.2023 - Current
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Advised customers on which model best suits their needs based on budget constraints and desired features.
- Recommended additional accessories or services that would complement the customer's device experience.
- Assisted customers in setting up new devices and transferring data from old to new devices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
Retail Sales Associate
Rack Rooms Shoe Store
Concord, NC
07.2021 - 06.2023
- Greeted 30-40 customers daily, assessed their needs, and provided tailored product recommendations.
- Managed cash, credit card, and electronic transactions in compliance with cash handling procedures.
- Kept the sales floor clean and orderly by consistently restocking shelves and arranging displays.
- Assisted 30-40 customers each day in finding perfect fits and styles, ensuring satisfaction.
Education
High School Diploma -
Concord High School
Concord, NC06-2021
Skills
- Customer relationship management
- Team collaboration
- Retail sales expertise
- Self-motivation
- Store operations
- Sales promotion strategies
- Client follow-up
- Bilingual communication
Timeline
Mobile Expert
T-Mobile
07.2023 - Current
Retail Sales Associate
Rack Rooms Shoe Store
07.2021 - 06.2023
High School Diploma -
Concord High School
Similar Profiles
DeShawn MurphyDeShawn Murphy
Account Expert at T-MobileAccount Expert at T-Mobile
Basem ShadadBasem Shadad
Mobile Expert at T-MobileMobile Expert at T-Mobile
Michael SedenoMichael Sedeno
Lead Retail Sales Associate at T-MobileLead Retail Sales Associate at T-Mobile
Delinege KingDelinege King
SMB Major Account Executive at T-MobileSMB Major Account Executive at T-Mobile
Kelvin BenjaminKelvin Benjamin
Assistant grocery manager at FoodlionAssistant grocery manager at Foodlion