Paola Masci
Massapequa,NY
Overview
15
15
years of professional experience
Work History
Pharmaceutical Sales Representative
Syneos Health (inVentiv) - GSK Pharmaceuticals
Queens, NY
10.2023 - Current
- Developed and maintained relationships with healthcare professionals to promote pharmaceutical products.
- Conducted product presentations and training sessions for medical staff to enhance product knowledge and usage.
- Analyzed market trends to identify opportunities for growth and expansion within assigned territories.
- Executed strategic sales plans to achieve quarterly targets and increase market share effectively.
- Utilized CRM systems to track sales activities, customer interactions, and performance metrics accurately.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Exceeded sales targets consistently through effective territory management and strategic planning.
Branch Manager
Enterprise Holdings
East Elmhurst, NY, USA
12.2017 - 10.2023
- Interview, onboard, train and develop employees in all aspects of the business; sales, service, profitability and growth.
- Manage daily operations of the branch by providing sales and customer service training regularly and ensuring high productivity.
- Overview and analyze financial documents to control costs and expenses for the branch resulting in highest operating profit improvement in New York region for fiscal year 2022.
- Recorded highest customer service scores in New York region for May and June of 2022.
- Developed and executed sales strategies to enhance market penetration across assigned territories.
- Led training programs for sales teams, improving product knowledge and customer engagement techniques.
- Analyzed market trends and competitor activities to identify growth opportunities within the region.
- Established strong relationships with key clients, enhancing customer loyalty and retention rates.
- Monitored sales performance metrics to ensure alignment with organizational goals and objectives.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Insurance Agency Sale Producer-Office Manager
State Farm Insurance and Farmers
Mount Vernon, NY, USA
03.2011 - 12.2017
- Spearheaded New Insurance Sales Production which generated approximately $543,000 in auto, home, and life policies.
- Developed a prospecting system, making calls and sending emails to potential customers to set appointments.
- Provided advice and expertise to customers based on their financial goals, ensuring that clients needs were fulfilled and the customer experience was at the highest level.
- Established new business relationships with policyholders in the community while fostering and solidifying existing business relationships with policyholders.
- Helped my agent rank #5 out of 40 Insurance Agents in the Hackensack Sales Territory for Raw New Auto production and for Sales Territory for Bank production YTD.
Education
Bachelor of Science - Mass Communications/Media Studies
Mercy College
Dobbs Ferry, NYSkills
- Veeva CRM systems
- Product knowledge
- Sales
- Customer Service
- Brand strategy
- Negotiation
- Team leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmaceutical Sales Representative
Syneos Health (inVentiv) - GSK Pharmaceuticals
10.2023 - Current
Branch Manager
Enterprise Holdings
12.2017 - 10.2023
Insurance Agency Sale Producer-Office Manager
State Farm Insurance and Farmers
03.2011 - 12.2017
Bachelor of Science - Mass Communications/Media Studies
Mercy College