Paola Mondragon
Rancho Cucamonga,CA
Summary
Detail-oriented professional with expertise in notarial acts and customer service. Proven ability to manage appointments and coordinate communication effectively, ensuring prompt and tailored solutions for clients.
Experienced law office assistant with a strong background in document review and client relations. Skilled in maintaining compliance and optimizing scheduling, consistently enhancing attorney efficiency and client satisfaction.
Dedicated notary public with a focus on exceptional customer service and meticulous documentation management. Committed to providing reliable mobile notary services that meet diverse client needs and uphold legal standards.
Overview
8
8
years of professional experience
Work History
Law Office Assistant
Law Office of Solomon
Corona, CA
01.2019 - Current
- Managed case files and documentation, ensuring compliance with legal procedures and deadlines.
- Coordinated communication between clients and attorneys to facilitate information exchange.
- Maintained scheduling of court dates, meetings, and appointments to optimize attorney time management.
- Drafted and formatted legal documents, including pleadings and correspondence, for attorney review.
- Prepared materials for attorney meetings with clients or opposing counsel, assisting in thorough preparation efforts.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Scheduled and made appointments for (951)264-2876 attorneys.
Notary Public
Self-employeed
Rancho Cucamonga, CA
03.2021 - Current
- Managed appointment scheduling to maximize efficiency, enabling prompt service for all clients.
- Provided exceptional customer service by addressing questions or concerns promptly and professionally.
- Facilitated client consultations to assess notarial needs and provide tailored solutions
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Offered notarization services during non-traditional hours to meet needs of busy clients.
Life Insurance Agent
Self Employed
Rancho Cucamonga, CA
04.2018 - Current
- Developed personalized insurance plans to meet client needs and financial goals.
- Conducted thorough market research to identify trends and assess client preferences.
- Managed policy renewals and claims processes, ensuring timely communication with clients.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 55%.
Education
Paralegal - Paralegal Studies
California State University, San Bernardino
San Bernardino, CANotary -
National Notary Association
Los Angeles, CA03.2021
Insurance License -
Insurance Departament
Los Angeles, CA06.2018
Associate of Arts -
San Bernardino Valley College
San Bernardino, CA05-2005
High School Diploma -
Pacific High School
San Bernardino, CA06-2003
Skills
- Notarial acts
- Mobile notary services
- Document review
- Identity confirmation
- Loan document signing
- Real estate transactions
Languages
Spanish
Full Professional
Timeline
Notary Public
Self-employeed
03.2021 - Current
Law Office Assistant
Law Office of Solomon
01.2019 - Current
Life Insurance Agent
Self Employed
04.2018 - Current
Paralegal - Paralegal Studies
California State University, San Bernardino
Notary -
National Notary Association
Insurance License -
Insurance Departament
Associate of Arts -
San Bernardino Valley College
High School Diploma -
Pacific High School