Paola Ramraj
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient service at William Bill Kling VA Clinic. Skilled in medication dispensing and maintaining confidentiality, I excel in team collaboration and problem-solving. Demonstrated ability to train peers, ensuring high-quality standards and efficiency in pharmacy operations. Accomplished and certified Pharmacy Technician with over 20 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
William Bill Kling VA Clinic
05.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Education
High School Diploma -
Lake Worth High School
Lake Worth, FL06.1997
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
Accomplishments
Since I have started working at the VA I have learned how to prep the Covid vaccines, label, and get them ready for the patients, Do the weekly control vault inventory, do the annual and biannual inventory counts, Help with the inventory management for the drugs. Check and fill the pyxis machine around the clinic.
Certification
- State of Florida Department of HEAlth Certification
- CPhT - Certified Pharmacy Technician
- Adult first Aid/CPR/AED certificate
Additional Information
References:
David Delgado, PharmD,MBA
786-486-2012
david.delgado54@va.gov
Cheri Levesque
239-989-5495
levesquecheri@yahoo.com
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
William Bill Kling VA Clinic
05.2020 - Current
High School Diploma -
Lake Worth High School
- State of Florida Department of HEAlth Certification
- CPhT - Certified Pharmacy Technician
- Adult first Aid/CPR/AED certificate
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