Summary
Overview
Work History
Education
Skills
References
Leadership professional development
Languages
Certification
References
Timeline
Generic

Paola Rodriguez

Davenport,FL

Summary

Friendly, upbeat, diligent, and detail-oriented customer service professional seeking a position in the service industry where exceptional skills can be utilized safely and effectively.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Haagen-Dazs
Orlando, FL
07.2014 - Current
  • Mentored staff to enhance skills and achieve daily targets, utilizing hands-on and motivational leadership techniques
  • Collaborated with the store manager to develop strategies for achieving sales and profit goals
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet customers' demands

Preschool Teacher

My Kids Academy
Orlando, FL
08.2023 - 11.2023
  • Prepared curriculum and weekly lesson plans
  • Prioritize documenting children's learning processes and tracking their individual needs
  • Delivered creative and interactive activities to an average of 12 students between the ages of 1 ½ - 2 years
  • Established numerous activities that taught students self-reliance and independent learning

Server, To-Go Specialist, Host

Chuy's Restaurant
Kissimmee, FL
12.2022 - 06.2023
  • Greet customers and offer seating options
  • Provide menu and recommend food and drink options based on customer queries
  • Accurately record and submit orders to the kitchen area
  • Maintain a positive attitude and focus on customer satisfaction while utilizing expertise in advanced selling skills

Patient Specialist, Front Desk

Florida Cancer Specialists
Davenport, FL
10.2022 - 12.2022
  • Greet and check-in patients
  • Verify patient eligibility, demographics, and insurance information
  • Answer patient questions and provide assistance with paperwork
  • Maintain accurate patient records
  • Assist patients with insurance questions
  • Process incoming patient payments

Education

High School -

Cypress Creek High School
Orlando, FL

Skills

  • Customer Service
  • Fast Learner
  • Attention to Detail
  • Strategic Decision-Making
  • Customer Satisfaction
  • Child Development
  • Outgoing Team Player
  • Scheduling
  • Bookkeeping
  • Detail-Oriented
  • Problem Solving
  • Leadership/Professional Development

References

Available upon request

Leadership professional development

  • Association of Latino Professionals for America
  • Fortune 500 Networking
  • Employee of the Year
  • Top Performance Award
  • Team Lead

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR

References

References available upon request.

Timeline

Preschool Teacher

My Kids Academy
08.2023 - 11.2023

Server, To-Go Specialist, Host

Chuy's Restaurant
12.2022 - 06.2023

Patient Specialist, Front Desk

Florida Cancer Specialists
10.2022 - 12.2022

Assistant Manager

Haagen-Dazs
07.2014 - Current

High School -

Cypress Creek High School

Similar Profiles

CREATE PROFILE
Paola Rodriguez