Paola Romero
Miami
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
5
5
years of professional experience
Work History
Team Lead
Walmart
Miami
04.2020 - Current
- Lead team building exercises designed to promote teamwork and communication skills.
- Collaborated with other Teen Leaders from different communities across the state.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Coordinated team resources to achieve project goals.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Delegated tasks appropriately according to individual skill sets.
- Collaborated with management team to implement new work procedures or policies.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Offered training and support to keep team members motivated and working toward objectives.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Associate of Science - Contabilidad
Instituto Técnico Capacitación 2000
Bogota Colombia01-1998
High School Diploma -
Dofasa
Bogota Colombia11-1994
Skills
- Team building
- Project management
- Customer service
- Employee training
Timeline
Team Lead
Walmart
04.2020 - Current
Associate of Science - Contabilidad
Instituto Técnico Capacitación 2000
High School Diploma -
Dofasa