Paola Tzampop
Silver Spring,MD
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Waitress
Jocelyn Perez
, MD
10.2022 - 06.2024
- Provided accurate change for cash transactions using a cash register system.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted in seating guests at tables or booths.
- Assisted other wait staff members in times of heavy customer traffic.
- Took orders for food and drinks and delivered them to guests.
- Organized take-out orders efficiently according to customer requests.
- Performed basic math calculations when computing bills for customers' meals.
Restaurant Busser
Carlos Quino
Laurel, Maryland
01.2021 - 07.2022
- Provided assistance to other employees when needed during peak business hours.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Responded promptly to customer inquiries related to menu items or services offered.
- Swept floors and removed garbage from dining area.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Replenished condiments when necessary; filled salt shakers and pepper mills.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Skills
- Serving expertise
- Menu Memorization
- Order Taking
- Team Collaboration
- Table Bussing
- Tableside Service
- Dining customer service
- Safe Food Handling
Timeline
Waitress
Jocelyn Perez
10.2022 - 06.2024
Restaurant Busser
Carlos Quino
01.2021 - 07.2022