Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paola Urquiza

Las Vegas

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

3
3
years of professional experience
2021
2021
years of post-secondary education

Work History

Hostess

Grand Luxe Cafe
Las Vegas
01.2024 - 09.2025
  • Greeted guests warmly and seated them promptly in the dining area.
  • Managed reservations using the restaurant's booking system efficiently.
  • Coordinated with servers to ensure smooth guest flow and service timing.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Handled guest inquiries and resolved complaints professionally and courteously.

Cashier

Antojitos DF
Las Vegas
11.2023 - 04.2024
  • Processed customer transactions efficiently using point-of-sale system.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Managed cash register and balanced drawer at the end of each shift.

Guest Greeter

T-Mobile Arena
Las Vegas
06.2023 - 12.2023
  • Welcomed guests with a friendly demeanor and provided event information.
  • Assisted guests in navigating the venue and locating their seats.
  • Maintained cleanliness and organization of greeting areas for optimal presentation.
  • Responded to guest inquiries promptly and effectively resolved concerns.

Busser

Matteo’s Ristorante Italiano
Las Vegas
01.2023 - 10.2023
  • Cleaned and reset tables efficiently for incoming guests.
  • Assisted waitstaff by delivering food and beverages promptly.
  • Maintained cleanliness in dining area and kitchen spaces regularly.

Education

Nicolas De Pierola
Lima, Peru

Skills

  • Customer engagement
  • Complaint resolution
  • Guest experience enhancement
  • Team coordination
  • Problem solving
  • Hospitality service expertise

Timeline

Hostess

Grand Luxe Cafe
01.2024 - 09.2025

Cashier

Antojitos DF
11.2023 - 04.2024

Guest Greeter

T-Mobile Arena
06.2023 - 12.2023

Busser

Matteo’s Ristorante Italiano
01.2023 - 10.2023

Nicolas De Pierola
Paola Urquiza