Paola Vargas
Los Angeles,CA
Summary
Motivated Public Health graduate with experience in program coordination, administrative support, and community outreach. Skilled in patient engagement, front desk operations, scheduling, and Microsoft Office. Seeking a Patient Service Representative I position to provide excellent patient service and support clinic operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AP Coordinator
International Institute of Los Angeles
Lincoln Heights, USA
01.2023 - Current
- Maintained participant records confidentially and organized files.
- Assisted with scheduling and reporting tasks for program participants.
- Communicated effectively with participants, families, and social services staff.
- Supported program audits and ensured compliance with procedures.
RAP Intern
JWCH Institute, Inc.
Commerce, USA
08.2021 - 12.2021
- Conducted bilingual outreach and coordinated educational sessions.
- Tracked participant attendance and updated records accurately.
- Assisted with program administration and scheduling logistics.
Cashier
El Pollo Loco, Inc.
Los Angeles, USA
07.2021 - 08.2021
- Provided friendly, efficient customer service and handled transactions accurately.
- Assisted customers, answered questions, and resolved issues.
Education
Bachelor of Science - Public Health
California State University, Los Angeles
12-2021
High School Diploma -
Animo Ralph Bunche Charter High School
06-2018
Skills
- Bilingual: English & Spanish (Fluent)
- Customer Service & Patient Engagement
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- File Management & Record Keeping
- Scheduling & Administrative Support
- Community Outreach & Program Coordination
- Multi-tasking & Time Management
- Confidentiality & Professionalism
Certification
- Responsible Conduct of Research, CITI Program, 2021–2024
- Social and Behavioral Research, CITI Program, 2021–2024
- Excel Essential Training, LinkedIn, 09/21
- Learning Canva & PowerPoint, LinkedIn
Volunteer Experience
St. Francis Center, Los Angeles, CA, 06/17, Packaged and distributed items at community events., Provided information to community members on available services.
Timeline
AP Coordinator
International Institute of Los Angeles
01.2023 - Current
RAP Intern
JWCH Institute, Inc.
08.2021 - 12.2021
Cashier
El Pollo Loco, Inc.
07.2021 - 08.2021
Bachelor of Science - Public Health
California State University, Los Angeles
High School Diploma -
Animo Ralph Bunche Charter High School